Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

I had awesome service! I have an older suv and needed complete front brake service. I had my vehicle back within 24hrs. I appreciate the repair especially in the quick manner!!

Glenn,Thank you for your amazing review! We’re so glad we could provide quick and reliable service for your SUV’s front brakes. Getting you back on the road safely and efficiently is always our priority. We truly appreciate your kind words and look forward to helping you with any future automotive needs! Nealey Tire and Auto

- Owings
1

I was misled about the pricing for their service to get me to make an appointment and was told a much higher price once they had my car.

I’m sorry to hear about your experience. We strive to be transparent and upfront with all pricing information. It’s concerning to hear that you feel misled, and we would love the opportunity to make things right. Please reach out to us directly so we can discuss this further and address your concerns. Your feedback is important to us, and we’re committed to ensuring our customers have a positive experience.

- Edgewater
5

I have an 07 Buick that would not start and required a tow the shop in Deale. They brought the car in when it arrived and had the issue (bad fuel pump rely) diagnosed in less than 2 hours. My vehicle was ready for pickup at 9AM the next morning. Cant thank Andy and the team enough for fast service and reasonable cost.

5

Nealey's took care of my Tire Problem an on Schedule. Also they were kind enough to replace my cabin air filter after I couldn't do it myself! I highly recommend this Tire & auto Shop! Good people!!

Mike,Thank you for your kind review! We’re so glad we could help with your tire issue and assist with replacing your cabin air filter. Our goal is always to make things as easy and stress-free as possible for our customers. Your recommendation means a lot to us, and we truly appreciate your support. We’re here whenever you need us—thank you for choosing Nealey’s!

- Owings
5

Very professional and did a great job

5

They did a great job and were very honest.

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our service. We take pride in being honest and delivering great results, so your feedback means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!

- Edgewater
5

1

I didn’t end up getting any work done but the journey has been worth mentioning. To start the team was respectful, did a great job of explaining things and they were quite timely on how long things should take. For my initial car issue, I was told to come in to get their hands on opinion. We set up a time and they checked everything and gave me a list of recommendations. The day of the free check they also had capacity to do the work but I’d need to wait a few hours for the parts to get there. That wouldn’t work for my schedule so I asked for a later date. I get in on the later date and the parts haven’t been ordered. Im just sitting here in awe, confused why setting a different appointment to get the work done wouldn’t be grounds for getting the parts needed for the work.

5

5

Great people, made sure that the work was in fact needed and didn't try to upsell at all. Would highly recommend.

Cliff,Thank you for your kind words! We’re so glad you had a great experience with our team. Transparency and honesty are core to what we do, and it’s wonderful to hear that it made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future! Nealey Tire and Auto

- Owings
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.