Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

2799 reviews
5 Convenient Locations
5

Very good service and value. Andy went the extra mile and helped me with my rebate.

2

High quality technicals, timely service, and great rewards. Recommend shopping around on prices, they do overcharge. Received a quote for work approx 1250$. Then received a quote for 799$ from the dealer for the SAME parts. Received an additional quote for after market parts for 450$. At no point did they mention coupons on their website or discounts (military, first responder, etc..). Nonetheless, I did take my business elsewhere. Obtained same work for 799$. Saving 450$.

We are very sorry that your expectations were not met when it comes to pricing. We tried to be competitive but it seems as if there was a misunderstanding when it comes to the services we were providing due to the large fluctuation in prices that you received from the dealer as well as the prices you received using aftermarket parts versus our price. Please contact the shop if there is any thing else you would wish to share with us regarding the experience, we would love to touch base and evaluate the service you were offered together. Sorry again about any inconveniences caused from this. You can email [email protected],Nealey Tire and Auto

- Owings
5

Mario & Lenny are the best duo in town! After relying on a dealership, I realized I wasn’t getting the full value of my spending. So, I took my car to Nealey Tire, inspired by the glowing reviews of their customer service and repair work. Following that advice was a game changer! My car received the care it needed, and the transparency through pictures showed me the work done. They even went the extra mile, waiting a few minutes for me with kindness and flexibility. Thank you for your outstanding service! I will continue to trust you with my car and recommend you to everyone I know.

5

Mario! You are an absolute gem !! ❤️❤️❤️🫶🏽🫶🏽🫶🏽

5

This was my first time coming to this shop and everyone was extremely sweet and welcoming, they talked to me about what the exact issue was and how to go about fixing it. They were extremely flexible with my schedule and honest about their prices !

5

Great service from Mario and the rest of the team at Nealey Auto. Was able to drop off the car with Mario and get questions answered about the maintenance services.

5

Great service with awesome discounts on the website. Thanks to Lenny for the great customer service

5

I was pleasantly surprised how fast the team at Nealey was with my repair. Mario and Lenny were a huge help and very transparent with everything going on with my car, and provided top tier service.

5

Impressed with friendliness, thoroughness, and honesty. Use of technology to keep you informed during and then afterward to follow was a nice touch. Seriously, pictures showing you checked air filters was just another level.

Thank you so much for the fantastic review! We're thrilled to hear that you appreciated our team's friendliness, thoroughness, and honesty. We believe in keeping our customers informed every step of the way, and we're glad the technology and pictures added to your experience. Showing you exactly what we checked helps build transparency, and it's great to know it made a difference. If you ever need anything else, we're here for you! Thanks again for choosing Nealey Tire & Auto - Edgewater.

- Edgewater
5

Great people. Actually knocked off several hundred bucks because they took so long to fix my old high mileage vehicle. Work was well done.

We're happy to hear that you were satisfied with the quality of work on your high-mileage vehicle. We always strive to provide the best service possible, and while the repair took longer than expected, we're glad we could make it right for you. Your understanding and patience mean a lot to us! If you need anything else, don’t hesitate to reach out. Thanks again for trusting us with your vehicle!

- Edgewater
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Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.