Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

Very satisfied with today service ! Exceptional communication throughout last day and half . I relayed I’m on tight budget. Although , all point inspection indicated some maintenance issues needed ,Nealey’s informed me of cost exceeding my quote and did not pressure me to go beyond my budget. I really appreciate the detail service report findings ,accompanied by photos. I haven’t had exceptional kind treatment in past with other mechanic/ tire centers. I always prepared myself to be pressured and ripped off in past . I will continue to take my cars to Nealey’s where I can trust them to not try sell me up ! Thank you Jenn and to all the techs at Nealey’s 😃

It's fantastic to hear that you had such a positive and transparent experience with Nealey's! Exceptional communication, consideration of your budget, and providing detailed service reports with photos are all excellent practices that contribute to a trustworthy and customer-friendly environment. Expressing your appreciation and positive feedback, as you've done here, can be a valuable way to let the business know that their efforts are recognized and valued. It's also great that you've found a place where you feel you can trust the team to prioritize your needs without undue pressure. If you ever have further questions or if there's anything else you'd like to discuss, whether it's related to automotive services or any other topic, feel free to let me know!

- Owings
5

Neelys is always quick to get me in when needed. The staff there is always very pleasant and can answer my questions. The price is reasonable and they are my go to place.

Marybeth,It's wonderful to hear that you've had consistently positive experiences with Nealeys! Having a service provider that is prompt, pleasant, and able to address your questions effectively is crucial, especially when it comes to automotive services. It's also great that you find their pricing reasonable, making them your go-to place. If you continue to have positive experiences, it might be beneficial to share your feedback with friends or family who might be looking for reliable automotive services. Word-of-mouth recommendations can be very helpful for both businesses and potential customers. If you have any specific questions or if there's anything else you'd like to discuss, feel free to let me know!We are always here to help with your 2020 Acura MDX

- Owings
5

Excellent service. Always friendly and very thorough

5

Replace engine oil filter within the timeframe as agreed.

Thank you for the positive feedback! I'm glad to hear that you were satisfied with the prompt replacement of the engine oil filter. If you have any more recommendations or if there's anything else you'd like me to address, feel free to let me know. Your satisfaction is important to me. Safe travels!

- Rockville
5

These guys are amazing!

George,I'm glad to hear that you think highly of them! We love servicing your 2021 Jeep Wrangler

- Owings
5

Great service, always willing to explain the problem and how it will be fixed. No one else gives you an inspection report with pictures when you get an oil change. Would highly recommend

It sounds like you've had a positive experience with Nealey Tire and Auto. Providing thorough explanations and inspection reports with pictures is indeed a commendable practice as it enhances transparency and helps customers understand the work being done on their vehicles.We are here to help you with all your service needs.

- Owings
5

5

I took my car for inspection as required by the state and the inspection process was very convenient and professional.

I'm glad to hear that your inspection experience was positive and professional. We truly appreciate your positive feedback.

- Rockville
5

Thank you Sir

- Edgewater
5

Always helpful and informative. Nealey is my go to place for car care!

Thank you so much for your kind words! We truly appreciate your continued trust in us for your car care needs. Our team at Nealey Tire & Auto Edgewater is committed to providing informative and top-notch service to ensure your vehicle is in its best condition. We look forward to continuing to serve you and your vehicle with the highest level of care. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing Nealey Tire & Auto Edgewater!

- Edgewater
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.