Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

2805 reviews
5 Convenient Locations
1

I went in for an oil change and to add a little power steering fluid. Instead they charged me for a full car inspection and never changed my oil. I had to pay $87 for a service I didn’t ask for and never got my oil changed.

Matt, we're sorry for the experience that you had with your recent visit. The testing and evaluation of the power steering leak was for a full assessment of the root cause of the symptom that you were experiencing so that the issue could be fully addressed. We will happily reschedule to take care of the oil change service and I want to personally apologize for the communication breakdown. My name is Devin, Integrator here at Nealey Auto Service, and you can reach me at 410-443-0186 to further discuss. Thanks!

- Deale
5

I followed Eric Rolens to Nealey’s. Great communication and service!

Thanks for the great review! Happy to know that Eric has created a raving fan of Nealey Auto! Stay warm, The Nealey Team

- Deale
5

Hi John, Thanks for taking the time to give us a 5 star! We look forward to seeing you again with your Express and Explorer! Stay safe! The Nealey Team

- Deale
5

I absolutely Love NEALEY’s Auto. We dropped one car off on Wednesday, pick that car up and left the other car. They did everything we asked and had both cars back in a very timely manner. Nealey Auto you guys rock. Oh yeah, they left little sweet treats.

Thank you so much for the great review! We're glad we could service both of your vehicles quickly and get you back on the road! Stay warm, The Nealey Team

- Edgewater
5

Thank you for the 5 star review! We appreciate your business so much and look forward to seeing you again at your next maintenance visit! Have a great start to your new year! ~The Nealey Team

- Deale
5

Thank you for the 5 star review! Happy we could perform the routine maintenance on your Highlander. We appreciate you and look forward to seeing you again! Happy New Year, The Nealey Team

- Edgewater
5

Great service

Thanks for the 5 star review! We're honored to have you as a faithful customer and that you trust us with your BMW's services and maintenance. We hope you have a great New Year! Warm Regards, The Nealey Team

- Edgewater
5

Thanks for the 5 star, Eric! :)

- Deale
5

I was unable to drop off my car for tire installation. Scott Fritz and his team pm accommodated me, driving me home and later dropping off the car. Nealey Auto personal service is exemplary. I will use their services in the future and highly recommend them.

Thank you so much for the kind review! We are so glad that we were able to get you and your Escape back and forth painlessly. Our shuttle service is something we are proud to offer, making our customer's lives a little easier. We hope you have a great holiday season. Warm Regards, The Nealey Team.

- Edgewater
5

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Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.