Left my truck and was told I would know something the next day l did not receive a call back so I called in the late afternoon and was told I would receive a call by the end of the day I didn’t recieve that call either and nothing the whole next day. I came back at 4 and asked for my keys and was politely given my keys and was not asked for a reason. I won’t be back
Hey Gary, I want to personally apologize for your first experience with us. We certainly did not live up to our reputation. That's on me. We are actively training our new staff on our processes and we certainly dropped the ball. I would like to extend a free oil change on your next visit to try and make it up to you and to give us a second chance. Feel free to email us at [email protected] if you would like to discuss further. Thanks for your time, AJ.
- Deale