Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

2773 reviews
5 Convenient Locations
5

Devin was great. The whole experience was flawless.

Thank you so much for the five-star review, S.P., we really appreciate your support! We were happy to service your vehicle and we look forward to serving you again. Wishing you the best, Nealey Tire & Auto.

- Edgewater
5

Excellent service is their standard. I trust them with three vehicles, including my kids cars. Highly recommend them for all.auto maintenance. They keepnthe customer involved and aware every step of the way.

Dennis, we're honored! We're very happy to know that you believe our standard is excellence, because that's what we always strive for! We will continue to work hard to keep that trust strong with all your vehicles and keep in touch with you through each process. We were happy to recently perform the oil change and replace the spark plugs on your 2014 Honda CR-V and we look forward to serving you again. Wishing the best for you, Nealey Tire & Auto.

- Edgewater
1

As a local in Edgewater I thought I’d try Nealy as I’ve never been. Walked in and described symptoms that my car was having to the guy at the front desk. He says “sorry we don’t work on anything older then 20 years”. I was shocked as I’ve never heard of this as being an issue. Such a bummer as I was really looking forward to using them in the future as they are super close to my house. Not anymore and that’s a shame. Nealy, not everyone can afford to drive a newer vehicle and older vehicles need to be fixed but I guess that’s to much to ask for.

Mike, we're sorry that your experience with us was not a good one, but due to most of our experiences with vehicles 20 years or older we have a mixed success rate due to the availability of parts for those vehicles, especially factory components, and including our 3 year, 36,000 mile parts and labor warranty is a must for our service. We definitely don't want to part ways on a bad note, so if you'd like to reach out to us with a phone call we'd appreciate the opportunity to make amends.

- Edgewater
5

Thank you so much for the five-star review, Taylor, we appreciate you rating us. We were happy to perform the oil change, replace the front brakes and perform the brake fluid exchange on your 2016 Toyota Camry and we look forward to serving you again! Wishing you the best, Nealey Tire & Auto.

- Edgewater
5

My driveway is under a magnolia tree. First time ever to have a leak inside my car--of course, from the tubes leading out of the sunroof. Nealey Tire & Auto did a wonderful job. The described what needed to be done when I scheduled the appointment and an estimate of what the diagnosis would cost. On the day of the appointment, they promptly checked me in and then gave me a friendly shuttle ride to my home. My car was ready in a timely manner and the bill was a very pleasant surprise after all the horror stories I read on the Toyota owners site about leaks. I couldn't have asked for a better experience. They have made great use of marketing campaigns, the facility is nicely designed, the staff are courteous, and excellent use of technology throughout the transaction. Very glad I went there and will definitely return again.

Ms. Terri, we're honored! We are so happy that you were so pleased with your visit, this is the reason why we come to work inspired each day. We always strive to work with your schedule to keep you mobile and our shuttle service is always available for your convenience. We will always work to diagnose a problem and give you the comprehensive estimate so that you know the realistic number for your visit, we're glad it was a relieving number based on your research! We're glad your experience was the best you could have hoped for. We were happy to perform the oil change and tire rotation and resolve the water leak issue for your 2016 Toyota RAV4 and we look forward to serving you again. Wishing you the best, Nealey Tire & Auto.

- Edgewater
5

My driveway is under a magnolia tree. First time ever to have a leak inside my car--of course, from the tubes leading out of the sunroof. Nealey Auto Service did a wonderful job. The described what needed to be done when I scheduled the appointment and an estimate of what the diagnosis would cost. On the day of the appointment, they promptly checked me in and then gave me a friendly shuttle ride to my home. My car was ready in a timely manner and the bill was a very pleasant surprise after all the horror stories I read on the Toyota owners site about leaks. I couldn't have asked for a better experience. They have made great use of marketing campaigns, the facility is nicely designed, the staff are courteous, and excellent use of technology throughout the transaction. Very glad I went there and will definitely return again.

Ms. Terri, we're honored! We are so happy that you were so pleased with your visit, this is the reason why we come to work inspired each day. We always strive to work with your schedule to keep you mobile and our shuttle service is always available for your convenience. We will always work to diagnose a problem and give you the comprehensive estimate so that you know the realistic number for your visit, we're glad it was a relieving number based on your research! We're glad your experience was the best you could have hoped for. We were happy to perform the oil change and tire rotation and resolve the water leak issue for your 2016 Toyota RAV4 and we look forward to serving you again. Wishing you the best, Nealey Auto Service.

- Edgewater
5

Thank you so much for the five-star rating, Hector, we really appreciate it! We were happy for perform the oil change service on your 2011 Subaru Outback and we look forward to serving you again! Wishing you the best, Nealey Tire & Auto.

- Edgewater
5

Thank you so much for the five-star review Sharon, we really appreciate you taking the time to rate us. We were happy to replace the battery, perform maintenance services and replace the spark plugs on your 2012 Honda CR-V and we look forward to serving you again! Wishing you the best, Nealey Tire & Auto.

- Edgewater
5

Outstanding professional and courteous service by everyone! We took one car to Nealey’s and service was prompt, complete, and reasonable. We were always kept apprised of our car’s condition, progress of service, and completion time. Our car was ready for pickup when we were told it would be. Now we take all three of our family’s cars there! Would recommend Nealey Tire & Auto without hesitation!

Frank, we're honored! Thank you so much for this amazing review. We always strive to be professional and courteous and we always try to keep you informed about the process, we're glad you felt that way about your visit. We're proud to be your go-to automotive service and we look forward to continuing to serve you. Wishing you the best, Nealey Tire & Auto.

- Edgewater
5

Before I decided to get the work Devin explained what the work was and how much it would cost. I have always had a good experience and the work done has always been good.

Martin, thank you so much for this wonderful review, we really appreciate it! We're very happy to know that all your experiences with us have been good ones, we will work as hard as we can to ensure this continues for all your visits with us! We always strive to inform you about where your investment goes during your services. We were happy to resolve the Check Engine light and replace the knock sensor on your 2001 Toyota Camry and we look forward to serving you again! Wishing you the best, Nealey Tire & Auto.

- Edgewater
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Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.