Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

Mary Minichiello is such an asset to your team. Her customer service skills are PHENOMENAL! If you don't give her a pay raise SOON, I'm going to steal her from you!!!

5

Funmi, Thank you so much for the 5-star review. We really appreciate your support.

- Rockville
5

I took my car in to have a patch in my rear tire. I had a complete inspection report sent to my phone within the hour. Due to the company’s policy they were unable to plug the hole since the tire was previously patched. Mary was super helpful and provided me quotes for new tires and other maintenance services my car was due for. I didn’t have it in my budget to replace my tire at this time, but they were more than happy to fill the tire back up so I could take it somewhere else. Mary even stayed late for me to pick up my car after work. Once I’m able to purchase the tires, I’ll definitely be using Nealey’s!

Kaithlin, Thank you so much for the great 5 star review. We appreciate your support and excited you'll be back. Our Rockville team always strives for open, honest communication and we're glad you felt you received that during your visit with us! We were happy to perform a tire check on your 2019 Honda CR-V. Thank you for entrusting your vehicle with us. We look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Rockville
5

efficient friendly cost effective

It's wonderful to hear that the service you received was not only efficient but also accompanied by a friendly attitude. Moreover, if the service was cost-effective, that adds another layer of satisfaction. Experiencing efficiency, friendliness, and cost-effectiveness in a service can make the overall experience positive and memorable. If you're satisfied with the outcome, it might be worth sharing your positive feedback with the Google, as it can be valuable for them to know what aspects of their service are appreciated by customers.

- Owings
5

Great and friendly service! Will do business with again - thanks!

Thank you for the five-star review, Dave , we really appreciate your support! We were happy to service your vehicle , and we look forward to serving you again. Wishing you and yours the best, the Nealey Auto Group.

- Owings
5

Very professional service. Very nice and clean customer waiting area

Ken, Thank you for entrusting your vehicle with us. :) We really appreciate the support, five-star review and recognizing our dedicated staff! We're honored! We are very glad to hear about your positive experience at Rockville

- Rockville
5

Came in due to the mailer, no upcharges, welcomed the flyer. Great reception and greeting. Waiting area is very comfortable and clean. Restrooms were spotless as well, very different from any other auto place I’ve been. Makes a difference for me since I’m dressed on my to work. I’ll be back again

Kim thank you again for the wonderful review. We are glad you enjoyed your visit with us and were well taken care of. we are looking forward to seeing you again. Thanks the Nealey tire & auto team

- Pasadena
4

Great communication and professionalism by the Nealy team. Prompt with responses and Mary from the Rockville location was extremely nice and very professional as was Mario from the Edgewater location. My water pump was repaired and my car is running smoothly! The only reason I did not give 5 stars is the price was very high compared to the market value of the repair I was quoted. But overall a great service center 👍.

Sahil, Thank you so much for the review. We appreciate your support. Our Rockville & Edgewater team always strives for open, honest communication and we're glad you felt you received that during your visit with us! We were happy to replace your water pump and thermostat on your 2014 BMW X3. Thank you for entrusting your vehicle with us

- Rockville
5

I had an amazing first time experience, I will definitely be back next time I need service! I trust their service and advice. Mary gave maybe the best customer service I’ve ever gotten!

Becky, Thank you so much for the great 5 star review. We appreciate your support and excited you'll be back. Our Rockville team always strives for open, honest communication and we're glad you felt you received that during your visit with us! We were happy to perform an oil change and tire rotation on your 2014 Lexus RX350. Thank you for entrusting your vehicle with us.

- Rockville
5

Jason, Thank you so much for the great 5 star review. We appreciate your support. Thank you for entrusting your vehicle with us.

- Rockville
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.