Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

My tire had a leak and they were able to quickly find the problem. I will be going here for any future car issues! I recommend them.

Thank you for choosing us, Josh! We're happy to hear we could help with your tire and that you had a great experience with us!

- Rockville
5

Can’t say enough good things. My car was slowly dying and losing power on my way to work. I made it back problems just in time before certain death. Newley’s staff checked me in promptly and even gave me a ride home. They diagnosed my car in only a couple hours - head to toe. They identified my alternator issue along with a few other maintenance issues. Their ranking/color coded results made it easy to prioritize my needs. Absolutely no hard sell on the rest - which was greatly appreciated. They fought my car back to me at home once the work was completed and checked up on me after a couple of days. Staff was very friendly and informative at every step and ready to answer any questions. Very reasonable rates. Manager Andy deserves a raise.

Wow, wow, wow!! Thank you soooo much. That sounds like an incredible experience. It's reassuring to hear we were so prompt and helpful, especially when your car was struggling. I'm glad our diagnosis and transparent approach, with no pressure on additional services, really stood out. Delivering your car back to your home after the repairs is an example of our dedication to customer service. And thank you for the last comment, haha Ill pass that along- Andy

- Deale
5

Thank you for giving us a perfect rating, Tom! We are thrilled to receive such positive feedback. It’s always a pleasure serving happy customers like you.

- Owings
5

Thank you, Jennifer, for your excellent 5-star rating! We are thrilled to hear that you had a great experience with us. We strive to provide top-notch service to all our customers, and it's fantastic to see that we met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

- Pasadena
5

In and out!. Amazing service, clean bathroom, clean lobby!. Service manager Andy was very helpful! Amazing customer service. Thank you!

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. We strive to provide excellent service and maintain a clean and welcoming environment for all our guests. - Andy

- Deale
5

Dropped off on tuesday said it would be done by friday cob AC not working they gave price and said do work .they called wednesday afternoon and said it was done being a work van that was awesome

5

First Time using Nealey Tire in Deale. I called to make an appointment and was asked if I was leaving the truck for the day, I said no, I needed it in the afternoon and then was provided multiple hourly options to drop off for an oil change, and tire rotation. The scheduled time was established for 7:30AM, the truck was dropped off at 7:00AM using the drop box. I contacted the garage in the afternoon and it was not done, again called around 2PM and still was not done. I reminded the service manager of our appointment conversation and I needed The truck in the afternoon. I called around 4PM and the truck was still not done. I walked into the garage just prior to 5PM and truck work was still not done and was told it would not be done until 5:30PM. I asked the service manager why I was given hourly appointment time, my vehicle was the first Apt. time dropped off prior to opening and the last vehicle looked at prior to closing at 5:30PM while I waited in the parking lot. I was told they don’t do appointments and are not that kind of garage. The tire rotation was never Completed. Why imply you do appointment and never tell the customer it takes all day to do an oil change and you don’t complete the work write. On drop box form and in mechanic notes at the time appointment was made?

5

Great service, they car about your car and making sure you are satisfied

Thank you so much for your kind words! We strive to provide excellent service and ensure our customers' satisfaction. Your feedback means a lot to us!

- Deale
5

Excellent service and friendly customer service

Thank you, Brenda. We appreciate your business and review.

- Deale
5

Friendly service, easy to schedule, and fair prices.

We appreciate your feedback, Michelle! Providing a friendly and convenient experience for our customers is always our top priority. Thank you for acknowledging our fair pricing as well. We look forward to serving you again in the future!

- Pasadena
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.