Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

Once again- great service! I have had some issues over the last year and every single time they were clear in explanation and did the work right the first time. Even fixed an issue related to a recall my dealer was not able to - Highly recommend

Eileen, thank you for this great review! We really appreciate it. We always strive to solve issues and remain transparent, we're happy we could do that for you! We were happy to take care of the recall issue, thank you for being patient during that process! It was our pleasure to mount and balance four tires on your 2013 Jeep Grand Cherokee last visit and we look forward to serving you in the future. Our Best to You! Nealey Tire & Auto.

- Edgewater
5

Amazing shop and staff with extremely fair pricing! Very hard to find a shop like this one. They are extremely professional, and do NOT hassle you with extra costs for unnecessary labor. I've had numerous great experiences with them, and will continue coming to them for service on all of my vehicles.

5

John has worked on all my vehicles. He has always been straight forward, honest, diligent and very reasonably priced. If you are looking for a local shop with great service I would highly recommend Rockville Tire & Auto.

5

It was done when they said, and Ken kept me updated on the status of the repairs and the cost.

Thank you, Charlie, for our awesome review! We really appreciate it. Transparency is a big part of our service, we're glad we could keep you posted on everything and up to date. We were happy to service your vehicle and make sure everything was understandable during your visit, and we look forward to serving you again! Our Best to You, Nealey Tire & Auto.

- Edgewater
5

Love this place

Thanks, Luanne! We appreciate the excellent review. We're so glad you had a great recent experience with us. We look forward to seeing you next time! Kind regards...

- Edgewater
4

Fast and very very thorough. No leeway here.

1

I would not recommend this place to anyone for needs a Maryland state inspection. I had not one bad Experience but two bad experiences with this company. I went in o. June 26th for my inspection and they try to fail my Jeep for a small chip in the windshield that is not in my line of site and had just been filled in the day before then they expressed to my that my rotors where bad in the front and need to be replace to pass so I paid my 89.99 that day and waited for my rotors to come in and had them replaced . Today I went in for my Reinspection on my Jeep and they fail to tell me when I left on the 26th of June that per Maryland state law that I could not go over 1000 mile or go past 30 days well I work 2 jobs an travel for work so I went over my 1000 miles not being told by Mr.Scott about this law or even being told that it was on my invoice that was not email to me on the 26th I didn’t get in my emails. Then after dropping my car off and being gone for less then 10mins Ryan gave me a call and stated that I had to do a full inspections again on my Jeep. I would not recommend this place to anyone because of the poor customer service and the disrespect that everyone in the building gave me for saying that they could pay for the inspection because I wasn’t told the law for even got a invoice that was not sent to me with this information on it.

1

I would not recommend this place to anyone for needs a Maryland state inspection. I had not one bad Experience but two bad experiences with this company. I went in o. June 26th for my inspection and they try to fail my Jeep for a small chip in the windshield that is not in my line of site and had just been filled in the day before then they expressed to my that my rotors where bad in the front and need to be replace to pass so I paid my 89.99 that day and waited for my rotors to come in and had them replaced . Today I went in for my Reinspection on my Jeep and they fail to tell me when I left on the 26th of June that per Maryland state law that I could not go over 1000 mile or go past 30 days well I work 2 jobs an travel for work so I went over my 1000 miles not being told by Mr.Scott about this law or even being told that it was on my invoice that was not email to me on the 26th I didn’t get in my emails. Then after dropping my car off and being gone for less then 10mins Ryan gave me a call and stated that I had to do a full inspections again on my Jeep. I would not recommend this place to anyone because of the poor customer service and the disrespect that everyone in the building gave me for saying that they could pay for the inspection because I wasn’t told the law for even got a invoice that was not sent to me with this information on it.

5

Thank you very much, Daniel, we really appreciate you taking the time to leave us our great review! We were happy to service your vehicle and we look forward to continuing the relationship. Our Best to You, Nealey Tire & Auto.

- Edgewater
5

I have used Nealy 2ce so far in the last few months. Devon and Scott work the front and are very polite, extremely helpful and patient. I will be bringing my car to Nealy for all of its needs from now on.

Thank you so much, Tara! We really appreciate your review and we're happy we could help make your experience here a good one. We were happy to install the interior patch on your Volkswagen Atlas and we look forward to serving you in the future! Our Best to You, Nealey Tire & Auto.

- Edgewater
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.