Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

From start to finish my experience with the Nealey Auto team was highly professional, engaged, and transparent. The transparent reporting of the health of my vehicle helped me to make informed decisions throughout the process. The team gave my good information without pressuring me to make any purchases while also helping me to feel safe on the road. I received texts throughout the process so that I new what the team was doing on my car and when the work would be completed. I appreciate how friendly the staff was and do intend to return! This place is awesome and the people are even better!! 5 stars all around!

Morgan, we're honored! Thank you so much for this awesome review, we really appreciate it. Transparency is one of our biggest goals, we're happy you were able to see that in our service. We want to be treated with hospitality where we go, so we focus on providing that to everyone coming to us. We were happy to recharge the A/C system in your Mercedes-Benz E320 and we look forward to being of future service. Our Best to You! Nealey Tire & Auto.

- Edgewater
5

Fantastic oil change and repair with Nealey’s. Devin did a wonderful job keeping me informed throughout the entire process and he was a pleasure to work with. This was my second visit and I am referring them to the rest of my family and friends for car maintenance. Prices are fantastic and customer service is wonderful.

Michael, thank you so much for our excellent review! We're honored to know that you're spreading the word to the rest of your family! We always strive to keep you informed and stay on your schedule, we're happy we were able to do that. It was our pleasure to change the oil, the valve cover and the drive belts on your 2010 Toyota Camry and we look forward to serving you again. Our Best to You! Nealey Tire & Auto.

- Edgewater
5

Great job

5

Nealey Auto is by far the best auto shop that I have ever been to. I prefer to do most things myself as I am slow to trust any auto repair shop and none have made me want to go back. Some things are harder to do in a home garage and I was tired of driving around without a/c. I dealt mostly with another guy named scott who was very pleasant and professional. I took my vehicle in for an a/c repair and it was done the same day. What really stood out to me was that they do a general inspection and send a digital report to you which includes technician's notes and pictures. The inspection is normal but the digital report is something I've never seen before which I really appreciated. I felt like I could trust this place which is unfortunately not the standard in this industry. I am moving out of the area soon but if I weren't then I would definitely trust this place with any future auto work needed. I only hope that I can find a place like this when I move.

5

Really pleased with our experience and the covid precautions they are taking to keep everyone safe!

5

Really pleased with our experience and the covid precautions they are taking to keep everyone safe!

5

Really pleased with our experience and the covid precautions they are taking to keep everyone safe!

5

Professional team, lay out everything in understandable terms. Not pushy about doing extra work when working on a tight budget. Will absolutely keep doing business with them!

5

Absolutely fantastic! Best customer service you can get! “The chick fil a of car service!”

5

Great People and Great Service Jeff and Kenny were responsive and down to earth about a repair where we thought it would be a pricey starter issue and it turned out to be much more minor. They are honest people. I would recommend them for any service from in and out oil changes, to bigger repairs.

Ted, we are so glad we could help. We look forward to seeing you again soon.

- Pasadena
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.