Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

I recently had my pick up truck in for some minor maintenance that was recommended. This included replacing the fluids in my diffs, transfer case, and transmission. Although I knew to perform this as a precautionary I had not expected my truck to shift like butter once I received it back. It was so smooth and quiet I felt like I had a new truck all over again. I though some minor noise and the occasionally clunky shift was just a characteristic of the truck. I am very pleased with the service and the work that was performed. It was also explained that because of my mileage I qualify for coverage on the components serviced. I dont know of any other shops that offer this! Ill definitely be back! Thanks again!!

Thank you so much Justin! We truly appreciate your kind words and you taking the time out to share with us how your experience was! We look forward to having you as a loyal customer for many years to come! Have a great week Justin!

- Edgewater
5

"Very accommodating " Nealey was willing to move my vehicle to the dealership to fix all the items that were still under warranty, then return the car to the shop and have it ready in the time requested. Excellent customer service at a very reasonable price.

Kevin,Thanks so much for the excellent review! We're grateful for the opportunity and we're glad we could be of service to you and your VW Passat.

- Edgewater
5

"2002 Dodge Ram SLT 5.9L" A coworker of mine had an issue at Admiral tire and recommend me to nealys. my husband had a rear differential issue and it was evaluated and completed in a timely manner. They properly evaluated and fixed all applicable issues pertaining to said vehicle to a satisfactory degree. Would recommend to any self-sufficient respectable individual which cares about their vehicle.

Dawn,Thank you so much for taking the time to review us! We greatly appreciate the kind words and are happy that we were able to take care of you and your husband's truck. We look forward to continuing the relationship! Thanks again.

- Edgewater
4

Charles said the service was a little expensive.

Hi Charles! Thanks for taking the time to review us via phone. We also appreciate the chance to discuss your visit personally! We look forward to seeing you at your next visit and delivering a 5-star experience! Kind regards,

- Edgewater
5

First time using this business. Needed a safety inspection. The customer service was great and I would recommend this business to anyone looking for car/truck services. I will bring all my business here moving forward.

4

Joe said he would recommend this business to others.

Joe, thank you for taking the time to review us! We appreciate it. We certainly hope your next experience will be worth 5 stars! Please don't hesitate to let us know if you have any questions or need anything at all.

- Edgewater
5

Julia said the staff was very nice. They did a great job in a timely manner and they gave her a loaner vehicle. She said they are very pleasant to deal with. They answered her questions with knowledge and patience.

Thanks, Julia! We're so glad we were able to help you take care of your Volkswagen. We're grateful to have you as a customer! You rock!

- Edgewater
4

"Great service; knowlelegeable technicians" I trust Nealey and will have them work on my car again, however, not when I'm in a hurry (which I usually am). The oil change and tire rotation took almost 2 hours and I told them I was waiting. The apointment was at 7:30 am and they didn't start on my car until after 8 am (and there were no cars in the garage before me so not sure why they had me come so early). Like I said, I am satisfied with the work done, but honestly, I can't wait that long for just a tire rotation and oil change and air filter. I will come back for service, but probably not for an oil change -- I just need to be in and out a lot quicker.

Hi Renee! Thank you SO much for the feedback. Per the call you just had with AJ, that wait time is not acceptable and we sincerely apologize. We look forward to seeing you at your next oil change (free of charge) in which you will be in and out MUCH quicker. Kind regards,

- Edgewater
5

"Great service" Very professional and friendly service.

Thank you so much Ryan, for taking the time to leave us a review! We are truly happy to hear you had a wonderful first experience! Have a great weekend!

- Edgewater
5

Christina said this business did everything she asked.

Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.