"Great service; knowlelegeable technicians" I trust Nealey and will have them work on my car again, however, not when I'm in a hurry (which I usually am). The oil change and tire rotation took almost 2 hours and I told them I was waiting. The apointment was at 7:30 am and they didn't start on my car until after 8 am (and there were no cars in the garage before me so not sure why they had me come so early). Like I said, I am satisfied with the work done, but honestly, I can't wait that long for just a tire rotation and oil change and air filter. I will come back for service, but probably not for an oil change -- I just need to be in and out a lot quicker.
Hi Renee! Thank you SO much for the feedback. Per the call you just had with AJ, that wait time is not acceptable and we sincerely apologize. We look forward to seeing you at your next oil change (free of charge) in which you will be in and out MUCH quicker. Kind regards,
- Edgewater