Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

5

5

Everytime I have an emergency repair needed, these guys are quick to fix! Quality work!

Thank you, Heather Angelo, for the awesome review! We appreciate you taking the time to share your experience. We are delighted to hear that our team was able to meet your expectations and provide you with excellent service. At our company, customer satisfaction is our top priority.

- Pasadena
5

Great shop. Work very quickly, staff is great, competitive pricing and work with you to get a price you’re happy with. Definitely coming back again.

5

Dave and his team did a great job with my car. They clearly discussed the options available to me and gave an objective recommendation. When the job turned out to be more difficult than expected, they did not give up, and completed the job in a reasonable amount of time.

Thank you for taking the time to leave such a wonderful review, Douglas! We are thrilled to hear that we were able to provide you with top-notch service. We pride ourselves on our thorough and objective recommendations and our commitment to getting the job done right. We value your business and look forward to serving you again in the future!

- Edgewater
5

April 2024. Great experience! I had a blown out tire and tried Neely for the first time. What a great experience from turnaround time to quality and the customer service was amazing. I would highly recommend going here and I will use them again for sure. They even gave me discount coupons for the next service. 👍. I also loved the texting service to keep me updated as my replacement service was happening. Thanks so much!

Thank you so much for sharing your experience! We're thrilled to hear that we could provide you with top-notch service during what can be a stressful situation. Ensuring quick turnaround time, maintaining quality, and delivering exceptional customer service are our top priorities. We're glad you appreciated the convenience of our texting service and the discount coupons for your next visit. We look forward to serving you again in the future! Safe travels! 👍

- Rockville
5

Thanks to Nealey, I no longer fear any service light in my vehicle. Honest, reliable care from a staff that treats you like family, Nealy is THE go-to for anything your vehicle may need.

Thank you, Kevin, for the fantastic review! We're delighted to hear that Nealy provided honest and reliable service for your vehicle. As a family-oriented business, we strive to make every customer feel welcomed and confident in our care. We look forward to being your go-to for all your vehicle needs!

- Edgewater
5

Great service from the front desk to the technicians in the back. Gave me a great price on tire, scheduled it’s mounting, and completed in a timely fashion.

5

Nealey was available at a drop of a dime . I needed 4 wheel alignment on my vehicle they fitted me right on with no problem. Thanks

1

Normally a well run shop, they had a major screw up resulting in stranding us far away with a transaxle & transmission reduced to small pieces of hot metal. Although they have promised to make good on this, the massive hassle & inconvenience should have been avoided with just a little quality control.

I'm deeply sorry to hear about the unfortunate incident you experienced at our shop. It's distressing when a trusted establishment fails to meet expectations, especially with such serious consequences. While we're committed to rectifying the situation and making amends, we acknowledge that the inconvenience you faced should have been entirely avoidable with better quality control measures in place. Your feedback is invaluable, and we're taking immediate steps to ensure that such incidents are prevented in the future. We genuinely appreciate your patience and understanding as we work to regain your trust.

- Edgewater
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.