Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

"efficiency and personal service" honest and very reliable

Thanks so much, Rick! We appreciate it!

- Edgewater
2

I went here based on the positive reviews, but my review isn't going to be so positive. When you walk in the waiting room it was big clean and comfortable. Which was great. However when I approached the desk, there was a worker doing some paperwork. I stood in front of him silently for a good 2 mins waiting for him to finish. He finished writing, picked up the phone and made 2 phone calls with me still standing in front of him. He then hangs up and begins writing, he finally acknowledges me and says, give me a few mins.. Finally... after he is done with everything I get a 'how can I help you.' Long story short it was gonna be a few days before he could even look at my car. Everyone gets busy at their job, but in customer service, how about you at least greet the customer that's standing in front of you, and at least find out what he or she needs instead giving no acknowledgement at all. -Base at this experience only I won't be back.

5

"The owner taking the time to discuss the problems and recommendations " AJ and Stephanie were great to work with, even washed the car.

Thank you so much! We're glad for the chance to take care of you and your CR-V.

- Edgewater
5

"Excellent service" My expectations are always exceeded every time I come in for service

Thanks, Kim! We're so glad to hear that. Glad to have you as a customer.

- Edgewater
5

"Honesty, reliability, friendliness " Every time I need the Nealey's, they are right there for me or my family. I feel that they are totally honest and genuinely care for their clients. I love the color coded inspections (red, yellow, green).

Thanks so much, Madison! We're grateful to have you and your family as customers.

- Edgewater
5

Spoke with Carolyn. She said she liked the business because they called her every step of the way until they got it all fixed. They also washed and vacuumed it. The service was superb.

Thanks, Bart&Carolyn! Appreciate the great review! Glad we could help you out.

- Edgewater
5

Nice guys. Good service, price affordable

5

"Stellar service" AJ has been taking care of our cars for several years now. Has always been professional and courteous. Always takes time to explain everything in detail. And now has has a big new shop and it is awesome to see his business expanding and succeeding.

Thanks Brian!! We look forward to continuing to serve you and your family.

- Edgewater
5

"👍" 👍

Thanks for the two thumbs up!!! :-)

- Edgewater
2

Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.