"Great customer service." I had brake issues that came on suddenly and required me to drive straight to the mechanic nearest my house. I was very impressed with my first experience at Nealey's. The owner, AJ, test drove my car and diagnosed the primary issue right away. He then did a full (complimentary) safety inspection and gave me a detailed report on the required, recommended, and "no so important" work needed. He was patient and spent ample time explaining everything to me. Some things I already knew, which goes to show this shop is honest, consistent, and up front. AJ's professionalism and integrity is hard to find in this type of industry. Not to mention, new customers get goody bags, referral cards, etc. I highly recommend Nealey's.
Thank you so much for the awesome review! It's our goal to provide our customers with the best customer service! Hope you have an awesome day!
- Edgewater