reviews

Nealey Tire & Auto - Edgewater

I spoke with Anthony about scheduling some upcoming services on my Volkswagen. Very knowledgeable and polite. Will be in to do business when I get a free moment. Awesome place!

Thank you so much for the wonderful review! We’re glad to hear that Anthony was knowledgeable and polite while helping you schedule your upcoming Volkswagen services. We appreciate your kind words and look forward to seeing you when you have the time to come in. Thanks for choosing Nealey Tire & Auto!

- Nealey Tire & Auto - Edgewater

Nealey Tire & Auto - Pasadena

Great first experience. Sam was great to work with. Everyone we encountered was very friendly. Oil change was done quickly. The waiting area was comfortable. Would use again.

Thank you for sharing your great first experience with us! We’re so glad to hear that Sam was great to work with and that our team made you feel welcome. It’s wonderful to know your oil change was completed quickly and that you enjoyed our comfortable waiting area. We truly appreciate your business and look forward to seeing you again!

- Nealey Tire & Auto - Pasadena

Nealey Tire & Auto - Pasadena

My first experience at the Pasadena Nealey Tire & Auto service was a pleasant surprise. Sam and Aaron were exceptional at processing me for a service review. I stopped in to arrange an appointment but was given immediate service to address a check engine light. The maintenance required several days to complete but was done in the time stated and at the price quoted. The service area was clean and orderly, the Office/customer waiting area was clean and comfortable fort the short wait I had until my ride home was arranged the first day. definitely my new auto service center.

Thank you so much for sharing your wonderful first experience with our Pasadena Nealey Tire & Auto team! We’re thrilled to hear that Sam and Aaron provided exceptional service and were able to address your check engine light right away. We’re also glad the repairs were completed within the timeframe and at the price quoted. Your kind words about our clean, comfortable facility and the overall experience mean a lot to us. We truly appreciate your trust and are honored to be your new auto service center!

- Nealey Tire & Auto - Pasadena

Nealey Tire & Auto - Edgewater

Very helpful and polite. Hugo and Sheldon were very helpful respectful and quick in their service. Thanks guys.

Thank you for the great review! We’re so glad to hear that Hugo and Sheldon were helpful, respectful, and able to provide you with quick service. We truly appreciate you choosing Nealey Tire & Auto for your oil change and look forward to seeing you again!

- Nealey Tire & Auto - Edgewater

Nealey Tire & Auto - Pasadena

My first time visit to Nealey Tire & Auto-Pasadena was pleasant surprise to find in the Pasadena area. I stopped to make an appointment for service to solve an engine warning light problem, but was given an immediate service review that afternoon. Sam determined the repair would require several days, at which time I was provided with a ride to my residence. The repairs were completed in the time frame quoted and the final cost was within the range of the cost estimate. I am very satisfied with the service, the shop's location, general appearance of the repair shop and office/customer waiting area. I will definitely make a return visit as needed for my older vehicle.

Thank you Ronald for choosing Nealey Tire & Auto! We're thrilled you had such a positive experience during your first visit. It's great to hear that our team was able to promptly address your engine warning light problem and provide you with a ride home. We take pride in providing top-notch service and transparent pricing. We look forward to serving you again in the future for any of your vehicle needs.

- Nealey Tire & Auto - Pasadena

Nealey Tire & Auto - Rockville

Very professional customer service, I was helped by Lenny and an auto tech. My AC drain hose was clogged and leaking water into the cabin of my 2018 Toyota Camry they got it unclogged with an air compressor and the leaking stopped, it probably took less than 20 min and I didn’t have to pay a thing!

Thank you so much for the wonderful review! We’re glad Lenny and our technician were able to quickly take care of the clogged A/C drain hose and stop the water from leaking into your Camry. Providing professional service and helping our customers whenever we can is what we strive for. We truly appreciate you choosing Nealey Tire & Auto!

- Nealey Tire & Auto - Rockville

Nealey Tire & Auto - Edgewater

Hugo was great fast work and experience

Thank you for the great review! We’re so glad to hear that Hugo provided fast, friendly service and made your experience a positive one. We truly appreciate you choosing Nealey’s for your repairs and maintenance, and we look forward to taking care of you again in the future!

- Nealey Tire & Auto - Edgewater

Nealey Tire & Auto - Pasadena

Having your oil changed is a pretty mundane experience, but Sam at the reception desk made it for a very enjoyable time. I’ll definitely be coming back next time my car or Van needs any kind of service.

Thank you so much for the wonderful review! We’re thrilled to hear that Sam made your visit such an enjoyable experience. We’ll be sure to share your kind words with him! We truly appreciate you choosing Nealey’s and look forward to taking care of your car or van whenever you need us in the future.

- Nealey Tire & Auto - Pasadena

Nealey Tire & Auto - Pasadena

Experience was nice, very friendly staff. Was very helpful. Sam was very good at explaining things to me i asked about. He broke it all down for me. Very friendly makes you want to return. Feel they did a good job and not over charging like some places. I even heard a few other customer that came in all had nice things to say to them.. Also Really nice and clean inside was able to sit down on the couch and do some needed applications. met the owner i think it was lol for a brief time he was very nice and friendly also. thank you for an overall good experience

Thank you so much for taking the time to share such a thoughtful review! We’re so glad to hear you had such a positive experience with our team. It’s wonderful to know that Sam took the time to answer your questions and explain everything clearly, while making you feel comfortable and well taken care of. We also appreciate your kind words about our facility and team. Creating a welcoming, clean, and comfortable environment for our customers is something we take pride in. Thank you again for choosing us and for your kind feedback. We truly appreciate it and look forward to seeing you again!

- Nealey Tire & Auto - Pasadena

Nealey Tire & Auto - Edgewater

Thanks Tony! Great service at Nealey’s

Thank you for the great review! We’re so happy to hear you had a great experience with us. We’ll be sure to share your kind words with Tony. We truly appreciate your support and look forward to seeing you again!

- Nealey Tire & Auto - Edgewater