reviews

★ ★ ★ ★ ★

Nealey Tire & Auto - Pasadena

Special notice to Aron and Sam(brunette long haired guy. Inspected my control arms and took note of other issues with my car! The video was great as well. Fairly priced, with lots of warranties.

Thank you so much for taking the time to share your experience! We’re glad Aaron and Sam were able to take a close look at your vehicle and identify the issues with your control arms and other areas that needed attention. We’re also happy to hear you found the inspection video helpful and appreciated our pricing and warranties. We truly appreciate your kind words and choosing Nealey Tire and Auto!

- Nealey Tire & Auto - Pasadena
★ ★ ★ ★ ★

Nealey Tire & Auto - Pasadena

Special thank you to Sam(brunette fella) and Aron. Wanted to get a simple alignment done, they took a close look and identified bushings on my control arms that would have negated the alignment anyway. Did this free of charge but I’ll be back for any fixes and trust them to take care of it, they also provide minor inspections. Close to severna park and bagel place across the street!

Thank you so much for taking the time to share your experience! We’re glad Sam and Aaron were able to take a closer look at your vehicle and identify the control arm bushings before completing the alignment. We truly appreciate your trust in our team and your kind words about Sam and Aaron. We look forward to helping you with any future service needs!

- Nealey Tire & Auto - Pasadena
★ ★ ★ ★ ★

Nealey Tire & Auto - Pasadena

Came in for an oil change but left with new brakes too. The team here was very professional, showed me my brakes needed to be replaced. Also that accidently over charged me but the next day called to let me know they reviewed my invoice and found the error! I never called them, they called me. credited my account immediately. I would recommend them for service. One thing, get the TV in the lounge area to work properly ;-)

Thank you so much for taking the time to share your experience! We’re glad to hear our team was professional and able to help with your brake service. We also appreciate you recognizing our team for catching and correcting the billing error and reaching out to you directly. We truly appreciate your recommendation and your feedback about the TV in the lounge—we’ll be sure to pass that along!

- Nealey Tire & Auto - Pasadena
★ ★ ★ ★ ★

Nealey Tire & Auto - Rockville

Good stuff for your alignment needs!

Thank you for the great review! We’re glad you had a good experience with our alignment service. We appreciate you choosing Nealey Tire and Auto and taking the time to recommend us!

- Nealey Tire & Auto - Rockville
★ ★ ★ ★ ★

Nealey Tire & Auto - Rockville

My service experience with Nealey Tire and Auto was outstanding thanks to Ashley Smith and Jake Park. I called for an appointment for early the next morning for the repair of my flat tire. That morning, Ashley informed me that the replacement tire would have to be ordered so the repair couldn't be done as quick as I had hoped. When I told Ashley that my daughter needed the car to drive to school, Ashley quickly arranged their shuttle to take my daughter to school. Jake was the driver. Jake kindly drove me home and dropped my daughter off at school which was a great relief for me. They even arranged Jake to pick us up to retrieve the car once it was fixed (thankfully, it was that afternoon). I greatly appreciate their high level of service, their great customer service, and I would recommend them to everyone I can.

Thank you so much for taking the time to share your experience! We’re glad Ashley and Jake were able to help make a stressful situation a little easier for you and your daughter. We’re especially happy to hear that everything was taken care of that same afternoon and that our team was able to assist with transportation throughout the process. We truly appreciate your kind words and recommendation, and we’ll be sure to share your feedback with Ashley and Jake!

- Nealey Tire & Auto - Rockville
★ ★ ★ ★ ★

Nealey Tire & Auto - Pasadena

Provided the service complimentary since this was my first time. This seems to have resolved my issue. I will plan to bring my other car here for scheduled maintenance. The car serviced on this visit has a service agreement with the manufacturer. Very nice folks there at Pasadena location. I highly recommend 👍

Thank you so much for sharing your experience! We’re glad to hear the service helped resolve your issue and that you had a great experience with our Pasadena team. We truly appreciate your kind words and recommendation, and we look forward to helping with your other vehicle’s maintenance in the future!

- Nealey Tire & Auto - Pasadena
★ ★ ★ ★ ★

Nealey Tire & Auto - Edgewater

Very helpful and polite staff. Clearly explained what was wrong with my vehicle and showed me as well. Hugo and Tony were both very helpful during this process. Overall fair pricing and good service.

Thank you so much for the wonderful review! We’re glad to hear that our team was helpful, polite, and took the time to clearly explain and show you what was going on with your vehicle. We truly appreciate you recognizing Hugo and Tony for their help. Thank you for choosing Nealey’s and for trusting us with your vehicle!

- Nealey Tire & Auto - Edgewater
★ ★ ★ ★ ★

Nealey Tire & Auto - Pasadena

Sam, at the Pasadena location, was amazing. I made a same day appointment and they let me know ahead of time, it may take a little longer. It was worth the minimal extra time and the price was perfect! Thanks much from your new customer!!

Thank you so much for the wonderful review and for giving us a try! We’re so glad to hear that Sam took great care of you and kept you informed about the timing. We truly appreciate your kind words and are thrilled to have you as a new Nealey’s customer. We look forward to taking care of you again!

- Nealey Tire & Auto - Pasadena
★ ★ ★ ★ ★

Nealey Tire & Auto - Deale

We have enjoyed the Customer Service and Technical Providers at the Edgewater franchise for several years. By happenstance, and being that the Location so close, this time, we chose the Deale Team. From the first contact [broken down on the side of the road], Nick represented the Company well. Supported by His Co-Workers: the Result is as We have come to enjoy. Ray Carter

Jimmy, thank you for being a loyal customer! We're glad to hear that you had a positive experience with our Deale Team, especially with Nick. We appreciate your kind words and look forward to serving you again in the future!

- Nealey Tire & Auto - Deale
★ ★ ★ ★ ★

Nealey Tire & Auto - Edgewater

They're the best

Thank you so much for taking the time to share such kind words! It truly means a lot to our entire team to know that you think we’re the best. We’re genuinely grateful for your continued support and for choosing Nealey’s to take care of you and your vehicle!

- Nealey Tire & Auto - Edgewater