Nealey Tire & Auto - Rockville
My service experience with Nealey Tire and Auto was outstanding thanks to Ashley Smith and Jake Park. I called for an appointment for early the next morning for the repair of my flat tire. That morning, Ashley informed me that the replacement tire would have to be ordered so the repair couldn't be done as quick as I had hoped. When I told Ashley that my daughter needed the car to drive to school, Ashley quickly arranged their shuttle to take my daughter to school. Jake was the driver. Jake kindly drove me home and dropped my daughter off at school which was a great relief for me. They even arranged Jake to pick us up to retrieve the car once it was fixed (thankfully, it was that afternoon). I greatly appreciate their high level of service, their great customer service, and I would recommend them to everyone I can.
Thank you so much for taking the time to share your experience! We’re glad Ashley and Jake were able to help make a stressful situation a little easier for you and your daughter. We’re especially happy to hear that everything was taken care of that same afternoon and that our team was able to assist with transportation throughout the process. We truly appreciate your kind words and recommendation, and we’ll be sure to share your feedback with Ashley and Jake!
- Nealey Tire & Auto - Rockville