Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

2744 reviews
5 Convenient Locations
5

"Awesome " This crew is awesome !

Hey Jerry! Thanks so much for the review. Glad you had another good experience. :-) You rock!

- Edgewater
5

I drive all the way to Nealey Auto Service from Baltimore---I would not trust anyone else with my vehicle! Aj is a top notch mechanic and Stephanie runs a tight ship, what more could you ask for? Aj is really clear when describing the work necessary and their prices are more than fair. I know that when I pick my car up, it will be running perfectly and the work will be done on time. I appreciate being greeted with a smile and you can tell that both Aj and Stephanie truly care about each customer and providing excellent five star customer service.

5

AJ and Stephanie are the best and super, super nice! I trust them 100% with my car. I have had terrible experiences with other mechanics in the past, and Nealey Tire & Auto is like night and day with those other places. I will never take my car to anyone else, not even for easy jobs like oil changes. The peace of mind I get by only taking my car here is invaluable. I can always trust AJ to be honest about what my car needs, to charge fair prices, do everything perfectly, and that I will always receive great customer service. They are the best of the best! Take your car to them!

Thank you Julianna! We appreciate the review and are so grateful to have you and Nic as our…Thank you Julianna! We appreciate the review and are so grateful to have you and Nic as our customers. You rock!

- Edgewater
5

I drive all the way down to Nealey Tire & Auto from Baltimore simply because they are THE BEST. Aj and Stephanie (and staff) work so hard to make sure you receive the absolute best customer service and they are really clear about what repairs are necessary and the cost. I always feel like I am being treated fairly and they make sure I understand what work they will be doing. They also have really helpful appointment confirmation emails and I have access to all of my repair records---very convenient! I wouldn't think of going anywhere else, and I can't recommend them highly enough!

4

5

"local vendor and convenient" I've been looking for a local auto repair shop for a few years that is reliable and convenient. At Nealy's, I've found both.

Thanks so much, David! We really appreciate the review and we're glad to have you as a new customer. :-)

- Edgewater
5

Thank you so much for fitting us in today, you were beyond accomodating, quickly diagnosed the issue and offered a fix. I would highly recommend Nealey auto service for anyone who needs work done on their vehicle.

You are very welcome! Thanks so much for taking the time to review us. We really appreciate it!

- Edgewater
5

Mary said they are wonderful and she had no complaints.

Thank you, Mary! We're so glad you had a great experience. Fortunate to have you as a new customer!

- Edgewater
1

Horrible service complete rip off stay away from here

Hi Jessica, We'd like a chance to respond to this review as we feel it is unrepresentative of the actual service and experience your husband received. Because of the unnecessary, disrespectful, erratic behavior shown during multiple interactions, we explained to your husband that we wanted to part ways and discontinue any relationship. We repaired the initial issue at no cost (for free) with the understanding that the relationship was terminated. Just as we do with all customers, we also vacuumed the front floor mat and performed a courtesy safety inspection (all at no charge). If you would like to discuss this in detail, please reach out via phone and we'd be more than happy to do so. Kind regards, Stephanie & AJ Nealey

- Edgewater
5

Thanks Nealeys for checking my tire pressure to prepare for the colder weather. I appreciate your help.

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Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.