Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

Scott said the business did a good job and they went above and beyond with their service.

Awesome! Thanks Scott. Glad you found us!

- Edgewater
5

Bob said this business was recommended to him by a friend and he liked the service provided. He is confident in the business because he is a former technician. They are very professional and he appreciated Stephanie as well.

Thanks, Bob! We really appreciate you! You're a great and loyal customer.

- Edgewater
5

Nealey Tire & Auto once again has reinforced my belief in shopping local. Just because they operate out of a small shop doesn't mean that they don't provide the best service. AJ's knowledge of cars is outstanding and it is matched by his use of technology to provide the best service to his customers. As I waited for my service to be completed I received an email with detailed pictures and updates on the condition of all the major systems of my vehicle. I now know not only what my car needed but what to expect in the future and I can make accurate budgeting decisions to be prepared. My vehicle has over 110,000 miles currently and I am positive that with the help of AJ and Stephanie it will reach 200,000!

Thank you so much for your glowing review! You Rock! Thank you so much for your continued loyalty!

- Edgewater
5

AJ has been servicing my cars for years. I always trust his diagnosis and recommendations. Now he and his wife have partnered to really blow away my normal expectations. They go above and beyond to provide thorough explanations of issues and offer very competitive pricing. They even saved me money the last time I visited them. They aren't your average "throw money at the problem" kind of place where you just pay for parts you may not need. I've never been back twice for the same issue, ever! I cannot say enough good things about their work or level of professionalism.

Thanks Graham for the awesome review. We thank you so much for your business!

- Edgewater
5

"Fantastic service, honest and highly knowledgeable mechanics" Probably the best auto repair service we have ever had. We were kept up to date at all times on the repairs needed, (which were major!) and full explanations and pictures of the compromised parts were documented for our review. We will be back for sure.

Thanks, Lauren!!! We're glad we could take care of you. :-)

- Edgewater
5

I've been going to AJ for a couple of years for service and repairs on my Civic Hybrid and have been impressed each and every time by the professionalism and outstanding service I receive. AJ and Stephanie go out of their way to ensure that I understand the work that they are doing and why, they follow-up to ensure everything is working properly, and they are two of the nicest people you will ever meet. If you are looking for an honest, highly qualified, professional mechanic, you just found him. Pro-tip: If you go around Christmas, AJ's mom makes some kind of candy/bark creation that is to die for!

5

"Simply the best" Great service at a reasonable rate. AJ & Stephanie set the bar for customer service

Thanks Jay! You rock. Thanks for being a fantastic customer.

- Edgewater
5

"Great Customer Service" This is probably the best service I've ever received at an auto repair shop. When I did not have a ride to pick up my car they brought the car to me. I would recommend this place over and over. They were also able to fit me in last minute.

Wow! Bonnie, what a great review. Thanks so much for the feedback. We greatly appreciate it. You rock! Thanks for trusting us to take care of you. :-)

- Edgewater
5

I have been bringing both of my vehicles to Challenger Auto for around 3 years. My wife actually told me about the shop after she had a great experience there. Several things stand out about Challenger, but it all goes back to customer service. Jeff, the owner, is the only mechanic I have ever seen come around the counter with a piece of paper and a pen and draw a diagram explaining how your vehicle is supposed to work, how it is malfunctioning, and what needs to be done to fix it. They have never given me an inflated estimate. They have never added on extra stuff that seemed fishy, and they have consistently gone above and beyond with their repairs and service. Example: Last year my wife's power steering system started leaking. I am a pretty decent "shade tree" mechanic--I come from a family full of pro mechanics and they have taught me enough to figure out and fix a lot of problems on my own. So, I could see the leak was coming from a specialized piece of hose that needed replacing. I checked Auto Zone and the custom molded hose and steel tubing was like $120 which was waaaaay too much for a piece of rubber hose that is just pre-shaped in a certain way. I took it to Challenger, and Jeff actually said to me what I just wrote above: That's way too much for a part like that. He actually fabricated the part for me and installed it! It's been good to go since then and he warrantied the work as well! I am active duty Military, so "Service" means something to me. It's obvious Challenger Auto understands what service means as well. I don't and won't take either of my vehicles anywhere else, even if they promise they can do the job cheaper or quicker. I like to be treated as though my business is important, and Challenger Auto does that every time.

5

"Quality, affordable workmanship and they know your name." I can't say enough good things about bringing my vehicle here. Personable customer service, prioritizing my repairs while keeping my budget in mind, answering my questions and taking the time to explain how things work, prompt responses to phone calls or texts, not to mention that you can really tell that AJ and Steph care about the services they provide their customers. I bring my vehicle from Pasadena because its completely worth the outstanding service.

Amy, thank you for such a thoughtful, kind, and supportive review! We're glad we've been able to take care of you. We truly enjoy having you as a customer and look forward to continuing the relationship! :-) Thanks for being a true pleasure to work with!

- Edgewater
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.