Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

1

Nasty and rude customer service for me. In an industry like auto repair with so much competition(especially in rockville) and parity in terms of price, customer service and achieving good word of mouth is often the only separating factor. Too bad.

5

Amazing high quality service and low price.

1

AVOID THIS SHOP AT ALL COST!!!!!!! Took a Saturn in to have the clutch replaced COST $ 1,400.00. I drove it to South Carolina and after two weeks the same problem came back. I figured it was under warranty so I rented a dolly and towed it 500 miles back to Maryland. Nope he says it is something else wrong with the clutch and it's not covered under the warranty. Wait this is where it starts to get good, at an additional $800.00 he says he fixed the problem. Go to drive the car and it's grinding going into third and will not even shift into 5th. Take it back to him and he tells us it is a transmission problem and he doesn't work on transmissions. SO to recap we spent $2,200.00 and are left with a broke car we can not drive

5

I've had nothing but positive experiences with Challenger in the years I have been going there for service. The first vehicle that I took to Challenger was finally "retired" after 10 years and 200,000 miles, but I have no doubt that Jeff and his staff would have kept it going for much longer had I decided to keep the vehicle. I feel completely confident with the services that Challenger provides and I love that I can get a loaner car so that I don't have to arrange rides to and from the shop. The waiting area is clean and very comfortable. I always feel that Jeff and his staff appreciate my business and that I am a valued customer. In turn, I feel fortunate to have such a wonderful, competent local business where I know the owner and he knows me. I happily take my vehicle to Challenger and have no hesitation in recommending them.

Nancy, Thank you so much for taking the time to write this review. Lauren & I hope ya had a very Merry Christmas and a Happy New Year! Wrap up and stay warm!!!!!! Jeff & Lauren/Challenger

- Pasadena
5

I was one stop service. he check up and experience good job. low price tire and oil change also very kind. best repair shop

5

My poor little Volvo broke down on I-97 near Challenger Auto Repair and AAA just happened to tow here...so glad they did! Jeff (the owner) was fantastic and patient on the phone with me explaining everything. Turns out - the car will cost more to repair than it's worth, so I'm not going to repair it - and Jeff still took the time with me. I will definitely be back to Challenger Auto and Truck Service!

Thank you so much Hannah for choosing us and taking the time to post this review!!!! Jeff & Lauren/Challenger

- Pasadena
5

Highly recommend Challenger Auto & Truck Service. Quality, honesty, integrity, and fair prices. EXCELLENT EXPERIENCE! I recommend Challenger to all my friends and family.

Rob, Thank you for choosing us and posting this review. Take care and look forward to seeing you at your vehicles next service. Jeff/Challenger

- Pasadena
5

Great service at a fair price. The customer service here is among the best. I go here for all my mechanical needs.

1

Went here and had a HORRIFIC experience, ended up going elsewhere, will never come here again!!

5

The best customer service I have experienced! I just brought in my vw for alignment but i got a whole lot of help. Very friendly, honest, knowledgeable, patient, helpful, thorough and indispensable. They work on all makes and models and take care of their customers. Price is fair. Definitely will bring my car here for all work I need.

Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.