Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

2546 reviews
5 Convenient Locations
4

Still my go to mechanic but returned my vehicle with bird droppings all over it from where it was parked

Sorry about the birds, Jeff! We're glad to know we're still your go-to automotive repair shop. We're happy to be of service and look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Edgewater
5

A huge thank you to AJ Nealey for making this right!

Jeff, I apologize for the bird droppings on your vehicle, I have called for a meeting with the birds to discuss the issue and will do our best to avoid this in the future.

- Edgewater
5

Nealey repaired my non-cooling AC and conducted a through check where they found my radiator was leaking so I was able to fix that too for the cost of the part only since the labor was already done for my AC. They take pictures and send a report which I appreciate! I will definitely go back for any future car issues.

Veronica, thank you for the great review! We appreciate your support, and we're honored to know you'll choose us for future issues. The pictures and technician notes in your report are a part of our commitment to transparency with you: you see exactly what the technician saw and recommended. We were happy to diagnose and replace the leaking radiator and A/C condenser on your 2018 Nissan Rogue and we look forward to serving you again! Wishing you the best, the Nealey Auto Group.

- Pasadena
5

Great service. I brought my car for the oil change and tire rotation. After the inspection the technician notified me that tire rotation was not recommended due to the condition of my tires. They gave a full explanation and their suggestion on what needs to be done. I really appreciate their input and advice. Great customer service.

Thanks so much for this wonderful review Natalya, we really appreciate you taking the time to rate us! Transparency is our biggest goal when serving the community, so we're glad to know you received that from our Pasadena team. We were happy to perform the oil change on your 2017 Toyota Prius Premium and we look forward to serving you again! Wishing you the best, the Nealey Auto Group.

- Pasadena
5

I have used Nealeys since 2018 for car repairs and find them very reliable and trustworthy. They provide a link that details issues they find and pictures of your car that need to be fixed. I appreciate that level of detail and transparency.

5

The service members were very helpful and professional. I felt very comfortable there leaving my car to have them check it out and make sure everything worked fine. I would recommend Nealy Tire for anyone that needs to have their car inspected for the state or any other kind of repairs.

Thank you so much for this wonderful review, Donald, we really appreciate you taking the time to rate us. We're very glad to know that you felt like you received helpful and professional service from our team at Edgewater, they are all-stars and it shows! We were happy to perform the Maryland State Inspection on your 2002 Ford Expedition and we look forward to serving you again! Wishing you the best, the Nealey Auto Group.

- Edgewater
5

Wonderful service, had an amazing an very professional visit, highly recommend coming to nealey auto if your in the Pasadena area, very professional, not overbearing, very kind and organized

John, we really appreciate this great review! We are very happy to know that you felt you were treated with professionalism, it's something we always strive for and the way we would want to be treated. We were happy to service your vehicle and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Edgewater
5

Great service, incredibly communicative, and provides estimates for all facets of work prior to starting. Will definitely be back.

Derrick, thank you so much for the great review, we really appreciate your support and we're very excited to know that you'll be back! Our Rockville team always strives for open, honest communication and we're glad you felt you received that during your visit with us! We were happy to perform the oil change, diagnose your no-start issue, and replace the battery and voltage converter on your 2016 Mercedes-Benz C300 and we look forward to serving you again! Hoping you stay cool, the Nealey Auto Group.

- Rockville
5

Great service

Thank you so much, Gwen, for the five-star review, we really appreciate the support! We're always happy to know that our guests received great service from our Deale Team! We were happy to diagnose the A/C issue and replace the discharge line on your 2012 GMC Acadia Denali and we look forward to serving you again! Hoping you stay cool, the Nealey Auto Group.

- Deale
5

Charles, thank you so much for the five star review, we really appreciate the support! We were happy to diagnose the power steering issue and replace the power steering rack on your 2014 Ford Taurus. We look forward to serving you again! Wishing you the best, the Nealey Auto Group.

- Pasadena
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Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.