Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

2551 reviews
5 Convenient Locations
5

I would like to give a huge shout out to the young lady that runs Nealeys Auto Service in Deale... Jamie ~ She goes beyond the call of duty, when necessary... I hope Nealey’s appreciates her as much as we do!! Thank you again for your patience, your whit, and your knowledge when it comes to dealing with the aging. ps. Ashley is helpful too!

Thank you very much for the wonderful review, Chris, we really appreciate you taking the time to rate us! We always strive to be patient and transparent and keep communication open when dealing with your vehicles. We were happy to service your vehicle and we look forward to serving you again! Wishing you the best, the Nealey Auto Group.

- Edgewater
5

They were very knowledgeable and considerate and they had something that I haven't seen in a long time it's called customer service people don't seem that to be important nowadays but I will be going back there and as of this time I will use nobody else because I like the way they do business and they treated me very well

Thank you so much for the great review, Bruce, we really appreciate the support! This is outstanding to read: We know that true customer service is becoming rarer and rarer and we're very glad to know that you felt you received it from the Deale team. We were happy to diagnose the check engine light on your 2001 Chevrolet Silverado and we look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Deale
5

Why i go to nealey auto 1 good service 2 quality work3 offer car ride to home work n pick you when car truck is ready 4 adds any discounts to your car n you don’t even have to ask 5 treats you like family

Thank you so much for this awesome review, Robert, we really appreciate you taking the time to rate us! We always strive to treat our guests like family. Car repair is stressful, so it's much better to feel that people you trust are on the job. We were happy to replace the drive belt tensioner and brakes on your 2014 Mazda 3i Touring and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Pasadena
5

Needed to get my brakes worked on and I was able to get an appointment the same week I called. Although there was a delay in the parts needed to fix my brakes, I still got my car back by the end of the week. Very friendly guys, even offered to get me a loner car or give me a lift to wherever I needed to go while they were working on my car.

Thank you so much for the five-star review, Max, we really appreciate the customer support! The rental vehicle is part of our commitment to keeping you independent so you can keep on track with your schedule and goals. We're happy to know that the Edgewater team was able to deliver. We were happy to replace the front and rear brakes on your 2015 Jeep Patriot and we look forward to continuing the relationship. Wishing you the best, the Nealey Auto Group.

- Edgewater
5

Thank you so much for the five-star review, Mark, we really appreciate the show of support! We were happy to diagnose the noise issue and replace the muffler and mid-pipe, replace the drive belt, mount and balance four tires, and perform maintenance on your 2010 Nissan Versa. We look forward to assisting you again when you need us! Wishing you the best, the Nealey Auto Group.

- Edgewater
5

Thank you so much for the five-star review, Guan, we really appreciate you taking the time to rate us! We were happy to diagnose and repair the coolant leak on your 2017 Dodge Journey and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Owings
5

Quick diagnosis of our issues. Neely quickly called me with the problems and sent pictures and broken down estimated for each issue. They even estimated time of completion and offered to pick me up to get the car. A professional organization all around.

Ernie, thank you so much for the fantastic review! We really appreciate the show of support. We always try to keep you in the loop with comprehensive inspections and open communication about your vehicle's needs and what has to get done to get you back on the road. Everyone is on a schedule, so we strive to be as efficient as possible to keep you on track. We were happy to perform suspension work, maintenance, and replace the rear brake pads and rotors on your 2014 Mazda CX-9 and we look forward to continuing the relationship! Wishing you all the best, the Nealey Auto Group.

- Edgewater
5

Absolutely amazing! The text notifications and report were very much appreciated! In addition Jen, at the counter offers top notch customer service!

Desiree, we're honored! Thank you so much for this glowing review. Jenn is an all-star and is excellent at maintaining open, honest communication. We're very glad to know you appreciated Jenn's updates and the comprehensive reporting our skilled technicians prepare for you. We were happy to service your vehicle and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Owings
5

Knowable professional services

Thank you very much, Walter, we really appreciate this great review! We're very happy to know that you find the service we provide to be professional and backed by knowledge. We were happy to replace the rear calipers, pads and rotors on your 2015 Lexus NX200t and we look forward to assisting you in the future. Wishing you the best, the Nealey Auto Group.

- Edgewater
5

The mechanics at Neely's tire and auto service are very knowledgeable Of the makeup of my vehicle. When I turned my vehicle in force service they did a very thorough job and looking over and finding every little detail that needed to be addressed and I appreciated that Their mannerisms are professional at all times I appreciate their care and detail. Great Job

Thank you so much for this great review, Robert, we really appreciate the customer support! We're honored to know that you feel our technicians are knowledgeable and thorough. Comprehensive and transparent inspections are a huge focus for us, so we're glad you appreciated the detailed reports that our skilled technicians take careful time and effort to present. We were happy to service your vehicle and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Deale
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Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.