Terrible. Told me i had diesel in my bmw’s gas tank and that’s why it would not start. wanted 800 to flush gas and put new gas in. Don’t even think they brought it inside the shop because everyday i drove by for a week it was in the same parking spot the tow driving left it in front of the business. Real issue was a missing ecm fuse and a misfire. the facts they didn’t even catch that and just straight lied saying they found diesel is so ridiculous. The euro techs a joke. never again.
We're sorry that you feel the way you do about your experience at our Edgewater location. We are confident that your vehicle received a thorough evaluation before the initial report was sent to you, and we strive to be consistent in our inspection and reporting process for all our guests. After replacing the ECU fuse, it was determined that there were multiple trouble codes including misfire codes, MAF codes, and lean mixture codes. At this time, it was noted that the fuel sample was possibly contaminated with diesel fuel, and the tank drain and fill was recommended as the next step in the evaluation process. We are available at [email protected] if you would reach out to discuss what could have been done differently. Respectfully, Nealey Tire & Auto.
- Edgewater