Nealey will work with you on whatever you need. They are always professional and thorough. Definitely recommend!!

Fast, friendly service. Thanks again.

Friendly staff. Speedy service. Free and thorough inspection. Great experience!

They were great! Got my car back quickly, financing was easy and Hailey and Jesse kept me in the loop every step of the way. Highly recommend Nealy because they have a rewards program unlike any other car place I've been to. Plus they gave me $25 off for getting a referral from my mother-in-law. Will definitely be my new go-to for my car

I went to Nealey tire and auto to get an estimate on having my brakes done. They were very professional and did a full inspection on the car and informed me that only the rear brakes needed to be done, which the dealership had said was needed. A thorough report showed that only the rear brakes needed to be done. I needed two other estimates before I could make a decision as to where I would take the car. As it turned out, I did not use Nealey but only because I got better pricing elsewhere. They stated the higher price was due to using certified mechanics for the work. If I had other work to be done, I would definitely take my car back to them for an estimate.

Nealey’s is great! Normally I dread dealing with auto shops, but I can honestly say this was the best interaction I have ever had. They helped me with some codes (which turned out to be a dealership issue) and even did a complementary health inspection. I love the options for text updates and I never felt in the dark about what was going on with my car. I could have fell to the the ground crying when they told me there was no fee to pick up my car. Will definitely return here in the future!

Great shop! They were able to do suspension work that a dealer declined to attempt. Very knowledgeable.

Nealey used to be an honest shop with competent techs. Now, I’ll have to urge you to trust the one-star reviews, because it’s not the same shop anymore. I went in for a simple tire balance and everything seemed fine until I leave the shop and get a call five minutes later. The advisor asked me to come back to the shop, because “they forgot to put a part of the wheel back on”. OK, mistakes happen, but now I am wondering how someone who follows simple procedures manages to forget how to reinstall a wheel part. I check the wheels after I get back to Nealey (my mistake for being trusting and leaving without inspecting) and notice that a Toyota emblem is missing from one of the wheels and it wasn’t the one they forgot to put a hub cover on. Now I have questions. The advisor initially brushed me off, but then checked pre-service photos and acknowledged that emblem was there. Another five minutes later a tech comes out and says that he magically found it and it must have been broken off during service. I rotated wheels countless times and NEVER broke one off. These things happen when a tech either doesn’t pay attention, doesn’t care or not in the right state of mine to pay attention to basic things. The advisor tells me that they want to make things right and I can speak to the manager. The manager is busy when I ask to speak with him and making things right involved putting the missing parts back on and calling it a day. I specifically expressed a concern about the tech who was working on my truck and what else happened that I am not seeing. Was the service I paid for even done right? They never offered to reinspect the work and I am still waiting for the manager to call me back, not that it matters, because I am not going back to Nealey again. Thankfully, it’s not my daily and I am yet to reinspect and retorque lug nuts. I am hoping nothing else is going to go wrong. Trust the one star reviews. It’s not what happened, because people make mistakes. It’s how Nealy handled the problem they caused and my complete lack of confidence in the shop. There are plenty good shops in the area to waste time on poor customer service.

Recently moved to Maryland, needed a reliable and reasonable mechanic. The guys at Nealey far exceeded my expectations in service, price and honesty.