I own a vehicle that can be difficult to manage. However, I'm grateful for the honest and supportive staff at Nealey. Jennifer, the receptionist, is highly knowledgeable and an excellent problem-solver. She goes beyond the call of duty to ensure that your car is fixed efficiently and affordably. The entire service team, namely Jason, never takes advantage of my limited knowledge. They always take the time to explain everything to me in detail, even teaching me about the issues. This level of service is hard to come by, which is why I wouldn't trust anyone else with my vehicle.
Jenie, we're honored! Thank you so much for this wonderful review. We wouldn't be where we are without happy, loyal guests like you. We always strive to remain honest and transparent so that you understand what your vehicle needs and the process involved to take care of repairs and maintenance. We were happy to mount and balance tires on your 2010 MINI Cooper and we look forward to assisting you again. Wishing you the best, the Nealey Auto Group.