Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

This is our first service at Nealey Rockville and we were very impressed by the service, Mary, service manager is awesome and we felt that we were in good hands! We are happy with outcome with our first car so we brought in our second car.

5

Quick and effective patch of my tire with a nail in it. Thanks!

Awesome!! We are glad that we could be here to help you get back on road. Hope to see you back. Thank you, Andy

- Deale
5

Prompt service. Great communication.

Thank you for the five-star review, Joyce, much appreciated! We're always grateful for a show of support. We always strive to be as efficient and communicative as possible, so we're happy to know you received that during your visit with the Deale Team. We were happy to perform the oil change service, diagnose the brake and suspension concerns, and replace the rear shocks, suspension air compressor, and front pads and rotors on your 2015 Chevrolet Suburban. We look forward to assisting you in the future! Stay cool, the Nealey Auto Group.

- Deale
5

Appointments were very

Thank you very much for the five-star review, Don, it's always great to know that the Pasadena crew continues to create fans. We were happy to service your vehicle and we look forward to continuing the relationship. Wishing you the best, the Nealey Auto Group.

- Pasadena
1

Over priced, mechanic blocked my truck in so I couldn't get in my vehicle

William, we're sorry to know that you were disappointed with your last visit to our Edgewater location. If you could, please reach out to us at [email protected] so that we can better understand the situation and stay in touch with you. Respectfully, the Nealey Auto Group.

- Edgewater
5

Very efficient friendly and competent! They were extremely communicative with me throughout the entire time they were servicing my vehicle. Highly Recommend!!

Kim, we really appreciate this great review! Thank you so much for taking the time to rate us. Communication and friendliness are two of our biggest goals, and we're very glad we could take care of your vehicle efficiently! No one wants to be without their wheels, so we work as efficiently as possible to get you back on the road. We were happy to mount and balance the tire on your 2012 Ford Focus and we look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Deale
4

Still my go to mechanic but returned my vehicle with bird droppings all over it from where it was parked

Sorry about the birds, Jeff! We're glad to know we're still your go-to automotive repair shop. We're happy to be of service and look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Edgewater
5

A huge thank you to AJ Nealey for making this right!

Jeff, I apologize for the bird droppings on your vehicle, I have called for a meeting with the birds to discuss the issue and will do our best to avoid this in the future.

- Edgewater
5

Nealey repaired my non-cooling AC and conducted a through check where they found my radiator was leaking so I was able to fix that too for the cost of the part only since the labor was already done for my AC. They take pictures and send a report which I appreciate! I will definitely go back for any future car issues.

Veronica, thank you for the great review! We appreciate your support, and we're honored to know you'll choose us for future issues. The pictures and technician notes in your report are a part of our commitment to transparency with you: you see exactly what the technician saw and recommended. We were happy to diagnose and replace the leaking radiator and A/C condenser on your 2018 Nissan Rogue and we look forward to serving you again! Wishing you the best, the Nealey Auto Group.

- Pasadena
5

Great service. I brought my car for the oil change and tire rotation. After the inspection the technician notified me that tire rotation was not recommended due to the condition of my tires. They gave a full explanation and their suggestion on what needs to be done. I really appreciate their input and advice. Great customer service.

Thanks so much for this wonderful review Natalya, we really appreciate you taking the time to rate us! Transparency is our biggest goal when serving the community, so we're glad to know you received that from our Pasadena team. We were happy to perform the oil change on your 2017 Toyota Prius Premium and we look forward to serving you again! Wishing you the best, the Nealey Auto Group.

- Pasadena
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.