Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

4

Overall great place. Friendly knowledgeable folks, clean waiting room. Love the technology in use allowing me to reference the work done from email or website (not sure why dealers still just print this off for you and that’s it). Knocking 1 star off as i was told the work would be done at a specific time. I came back at that time and still had to wait an hour. Not a huge deal but I’d recommend over estimating in the future so folks who need to can coordinate with the SO who needed the car.

5

Nealey’s saved the day for me. I had a nail in my tire, and they fit me in without an appointment. They repaired my tire quickly, and even ran diagnostics on my car and informed me of upcoming maintenance I would need on my car (which was super helpful; I do not get this kind of communication from the dealership). The waiting room was clean and friendly. I was throughly impressed with the service I received at Nealey’s.

5

Excellent service. Staff was super friendly and explained everything to me very well.

Thank you Sheena for taking the time to leave us a positive review! We are happy to hear that you had an excellent experience with us. Our staff is committed to providing friendly and informative service. If you have any other questions, feel free to reach out. We look forward to serving you again!

- Pasadena
5

Efficient, detailed, friendly service. Highly recommend!

5

Had a great experience as a first time customer. I had AC issues and they had me back in running in no time. I also appreciate the diagnosis check on the my car. Touch of new and old school service. Will return

5

These guys are great! I take my car here for pretty much everything. Reasonable prices and the staff is super respectful and responsive.

Thank you so much for the kind words. We're thrilled to hear that you trust us with your car and that our prices and service meet your expectations. We look forward to continuing to provide you with top-notch care!

- Deale
5

Great guys, quick and fair 👍🏻

Thank you, Steve! We're thrilled to hear that you had a positive experience with us. Your kind words mean a lot to our team! 😊

- Owings
5

My tire had a leak and they were able to quickly find the problem. I will be going here for any future car issues! I recommend them.

Thank you for choosing us, Josh! We're happy to hear we could help with your tire and that you had a great experience with us!

- Rockville
5

Can’t say enough good things. My car was slowly dying and losing power on my way to work. I made it back problems just in time before certain death. Newley’s staff checked me in promptly and even gave me a ride home. They diagnosed my car in only a couple hours - head to toe. They identified my alternator issue along with a few other maintenance issues. Their ranking/color coded results made it easy to prioritize my needs. Absolutely no hard sell on the rest - which was greatly appreciated. They fought my car back to me at home once the work was completed and checked up on me after a couple of days. Staff was very friendly and informative at every step and ready to answer any questions. Very reasonable rates. Manager Andy deserves a raise.

Wow, wow, wow!! Thank you soooo much. That sounds like an incredible experience. It's reassuring to hear we were so prompt and helpful, especially when your car was struggling. I'm glad our diagnosis and transparent approach, with no pressure on additional services, really stood out. Delivering your car back to your home after the repairs is an example of our dedication to customer service. And thank you for the last comment, haha Ill pass that along- Andy

- Deale
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.