In and out!. Amazing service, clean bathroom, clean lobby!. Service manager Andy was very helpful! Amazing customer service. Thank you!

Dropped off on tuesday said it would be done by friday cob AC not working they gave price and said do work .they called wednesday afternoon and said it was done being a work van that was awesome

First Time using Nealey Tire in Deale. I called to make an appointment and was asked if I was leaving the truck for the day, I said no, I needed it in the afternoon and then was provided multiple hourly options to drop off for an oil change, and tire rotation. The scheduled time was established for 7:30AM, the truck was dropped off at 7:00AM using the drop box. I contacted the garage in the afternoon and it was not done, again called around 2PM and still was not done. I reminded the service manager of our appointment conversation and I needed The truck in the afternoon. I called around 4PM and the truck was still not done. I walked into the garage just prior to 5PM and truck work was still not done and was told it would not be done until 5:30PM. I asked the service manager why I was given hourly appointment time, my vehicle was the first Apt. time dropped off prior to opening and the last vehicle looked at prior to closing at 5:30PM while I waited in the parking lot. I was told they don’t do appointments and are not that kind of garage. The tire rotation was never Completed. Why imply you do appointment and never tell the customer it takes all day to do an oil change and you don’t complete the work write. On drop box form and in mechanic notes at the time appointment was made?

Great service, they car about your car and making sure you are satisfied

Excellent service and friendly customer service

Friendly service, easy to schedule, and fair prices.

I would never take my car anywhere else. They are courteous, professional and always honest about what needs to be done & what’s optional. I never feel pressured to spend more than I’m comfortable with.