Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

2805 reviews
5 Convenient Locations
2

I was not impressed with Nealey. I've been a satisfied Challenger customer for over 10 years, and Nealey was a disappointment. They did an adequate job on my oil change and multi-point inspection, but said that for liability reasons they did not do repair work. I overheard a phone call in which they turned away a potential customer who wanted something on their engine repaired. All-in-all I felt like I was in a Jiffy-Lube store.

Bill, we're sorry you felt the way you did about your experience with us during the transition from Challenger. We would really appreciate the chance to talk, so if you could, please email our leadership team at [email protected] so that we can understand what happened. Respectfully, Nealey Tire & Auto.

- Pasadena
5

Fantastic service. Jennifer was great and the service tech I had was very knowledgeable. I would recommend!

Dequan, thank you so much for this great review! We're very glad you had a good experience with our sales and service staff during your visit. We were happy to diagnose the vibration issue and replace the tie rod ends as well as rotate and balance 4 wheels on your 2012 Kia Optima and we look forward to serving you again! Wishing you the best, Nealey Tire & Auto.

- Owings
5

Our first time here. Service was great! We’ll be coming back.

Stephanie, thanks so much for the great review! We're very happy you felt we gave you great service on your first visit. We were happy to service your vehicle and we look forward to continuing the relationship! Wishing you the best, Nealey Tire & Auto.

- Pasadena
5

Eddie, thank you so much for the five star review! We were happy to perform the Maryland State Inspection on your 2019 Dodge Charger and we look forward to continuing the relationship. Wishing you the best and a good holiday season, Nealey Tire & Auto.

- Edgewater
5

Great experience. Check in area was clean, front desk personal were polite and fun! Job was done quickly.

Hi Pamela! Sorry for the late response but thank you so much for the compliment! Appearance is important but a bigger goal of ours is to take the frustration and anxiety out of coming into an auto shop. We're glad you enjoyed your interaction and that we got you back on the road quickly! Thank you for your business and we hope you have a lovely fall season! The Nealey Team

- Deale
5

Nealeys has been great to work with. They are up front about pricing and give you a detailed list of maintenance items for your car. I'm very eased with their work and service.

Patricia, thank you so much for this wonderful review! We always strive our best to be transparent and inform you of everything we found on your vehicle as well as the importance of those items. We're glad you're pleased with our service! Wishing you the best, Nealey Tire & Auto.

- Owings
5

Work was completed on time and to my complete satisfaction. Staff is friendly and helpful. I will use this service in the future and recommend it to friends.

Hi Mr. Smith, Thank you for the compliment on our staff and happy to have been of service to you you and your vehicle! Always here when you need us! The Nealey Team

- Deale
5

As usual, the work was done on time and done correctly. That is why our entire family uses them.

Hi Duke! Happy to hear everything went smoothly and in a timely manner. Thank you for being a loyal customer, we appreciate you. Enjoy the rest of your summer and be safe! The Nealey Team

- Edgewater
5

Joe S was amazing. He explained everything very well and was very easy to work with. I definitely will be coming back.

Hi Jeff! Thanks for the great feedback, especially on Joey! We feel he is the perfect fit to our team. After being a technician for several years, he knows the front and back of the shop like the back of his hand and it shows! We hope you enjoy the rest of your summer and we'll see you at your next maintenance visit! The Nealey Team

- Owings
5

I had a slow leak in my tire and needed it patched. Everyone I dealt with was friendly and the service was great!

Hi Barbara! We're so glad we could help you out with your tire and get you back on the road quickly with a smile! Always here when you need us! Enjoy the rest of your summer! The Nealey Team

- Edgewater
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Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.