Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

Hi Denise! Just want to say thank you for being a loyal customer, it looks like you've brought quite a few vehicles to us over the years and we appreciate the trust! Looking forward to seeing you at your next visit! The Nealey Team

- Deale
5

Excellent Service. Staff were kind and courteous.

5

1

I was trying to title and register my vehicle after the inspection was done 2 days after and MVA said they didn't have the inspection on record yet. We called Nealey, adviced them about the problem while being at the window and they informed me the tech tried to enter it to the system (a day after) and had problems with the system and it'd take about 20 minutes to enter it to the system after I told him I was at the window already.

Hi Jean, I'm so sorry that this was such a hassle for you. I'm actively investigating what happened so that the same thing does not happen to you or anyone else in the future. We want to fix the issue, not just dismiss it. If you would be so kind as to give me a phone call, I'd like to hear in more detail what you went through.My name is Laura, I'm the marketing and customer relations coordinator and my direct line is 443-576-2521. Your help would be greatly appreciated in finding a solution to this issue.

- Edgewater
5

Good experience with Nealy auto on my 2015 rav4. Professional, convenient, helpful. Had maintenance done and was pleased with outcome. Will return in the future!

Hi Emily! Thanks for taking the time to give us a review! We're so happy that you were satisfied with the work on your RAV4 and we look forward to seeing you at your next maintenance appointment! Have a great summer! The Nealey Team

- Owings
5

I've been very happy with my regular maintenance and repairs to my 2002 Chevy Trailblazer. With their expertise and ongoing maintenance I'm sure I'll be able to keep my Chevy on the road. An added plus - everyone is very friendly and courteous. I recommend them to all my friends.

5

5

The first day they changed ownership from Twin Beach to Nealey, I had to get my tires replaced and they were awesome. Fast, efficient, honest and even gave me a ride home while I waited for my service to be done. I'm a big fan already. My husband has been many times already with his ramshackle car and they have been equally as awesome to him. Good honest quotes, no upselling or pressure. We are lifers now.

2

EDIT: They charged me 700$ to replace only 2 rear brakes on my 2016 Kia Soul. Money grubbing. Moved onto a company who wont overcharge me for basic repairs...guess I am no longer a lifer. Still, will miss them only because of great customer services. The first day they changed ownership from Twin Beach to Nealey, I had to get my tires replaced and they were awesome. Fast, efficient, honest and even gave me a ride home while I waited for my service to be done. I'm a big fan already. My husband has been many times already with his ramshackle car and they have been equally as awesome to him. Good honest quotes, no upselling or pressure. We are lifers now.

Rebecca, we're sorry to understand that you are not satisfied with your last visit with our Owings team. Please, if you would, please reach out to us at [email protected] so we can better understand your last experience. It looks to us like your last visit on 1/6/23 included front pads and rotors, an engine and cabin air filter. We await your response. Respectfully, the Nealey Auto Group.

- Owings
5

I was so excited the Nealey’s were opening up closer to me. I live in the city and Edgewater and other locations were just to far for me. I know I have a trusted place to take my car and they didn’t not disappoint in their first week open. Beyond friendly, informative and truly cared to take time to explain everything as well as provided a detailed summary of the full check on my car. Always up front and honest about all the things related to your car. Hands down 5 stars!

Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.