I was trying to title and register my vehicle after the inspection was done 2 days after and MVA said they didn't have the inspection on record yet. We called Nealey, adviced them about the problem while being at the window and they informed me the tech tried to enter it to the system (a day after) and had problems with the system and it'd take about 20 minutes to enter it to the system after I told him I was at the window already.
Hi Jean, I'm so sorry that this was such a hassle for you. I'm actively investigating what happened so that the same thing does not happen to you or anyone else in the future. We want to fix the issue, not just dismiss it. If you would be so kind as to give me a phone call, I'd like to hear in more detail what you went through.My name is Laura, I'm the marketing and customer relations coordinator and my direct line is 443-576-2521. Your help would be greatly appreciated in finding a solution to this issue.
- Edgewater