*long update review of my initial long review* I’ve been taking my 2010 Elantra to Nealey for all of my auto repairs and maintenance for just over 2 years, most recently for new tires (& alignment). I continue to go to and recommend Nealey to others because of their exceptional service (detailed below). I originally chose Nealey because it had the area’s best reviews, and continue to do so because they continue to live up to them. I will add that Nealey is close to my job but not the closest shop to my house. There was a period of time during COVID where I was strictly remote, and I still chose to take my car to Nealey (dropping it off the night before and utilizing their contactless services) because their service is worth it. Why Nealey? First, online appointment scheduling is easy and their response is quick. Second, their communication during the appointment is top notch. They provide a detailed inspection report that includes pictures of any concerns/suggested maintenance with level of urgency. After receiving the report, there's a phone discussion to confirm the work, especially if something unexpected has come up. My first few appointments I had quite a list of repairs (it’s an old family car) and Kenny and Scott were wonderful providing me with estimates and helping me prioritize. With my new tires, I worked with Jeremy for the first time, who was also friendly and communicative. Third, their waiting area is clean and shop looks well maintained. Overall, Nealey seems like a safe and organized place to work. Employees seem happy to be there and there doesn't seem to be any turnover. The same faces are at the service desk and the same technician has worked on my car every time. Rather, Nealey has grown with a new shop in Deale. Overall, Nealey appears to be a business that supports both customers and employees, and I love that. Fourth, upon pick up, my car is in better condition than when I dropped it off. Mats are usually vacuumed and a car wash voucher is provided. One time my vehicle needed to stay longer than anticipated (over the weekend, and then longer because I was away that week). Not only was I not charged for the time I was away, my car was washed and detailed when I returned! Fifth, their warranties and loyalty program provide great benefits, and they are always on top of that. I appreciate them always checking warranty status and available award points before I mention it. With my recent trip, I opted to pay $40 for their Road Hazard Warranty (available on their website) to protect my investment, something that hasn't been offered to me at other shops in the past. The few low/flat tires I have had were exclusively caused by punctures (covered), so it's a piece of mind I was willing to pay for. Finally, the price is right for me. I'm not an expert, but also not car illiterate. (I can and have done more than change a tire and jump cars.) I also have a couple of trusted car enthusiasts in my life. Not only has Nealey always been transparent and trustworthy when it comes to recommended repairs and maintenance, they offer competitive prices for our area. I admit some of the work on my car has fallen on the higher end for the area, but never outside of the estimated range. I don't mind the sometimes higher price to have a trusted, local shop that knows me and my car,and does the job right the first time.

Payed $135 to hear they couldn’t fix my car. Except you had no proof of problem just saw an air freshener in the car and guessed that? There was no melted air freshener any where. Tech even told me that was a guess.

This is the only place I will go to have my truck worked on. They are extremely professional yet friendly and they treat everyone with respect and dignity. Their prices are better than other shops in the area and they even have technicians trained to service European cars and hybrid or full electric drive vehicles. You won't find anywhere as good a Nealey Tire & Auto if you live in the area.

This is the only place I will go to have my truck worked on. They are extremely professional yet friendly and they treat everyone with respect and dignity. Their prices are better than other shops in the area and they even have technicians trained to service European cars and hybrid or full electric drive vehicles. You won't find anywhere as good a Nealey Auto Service if you live in the area.

Very pleasant experience. Everyone was welcoming and attentive. Explained what they found and what might be needed in the future. Definitely going to be bringing back when service is needed.

Eric was fantastic. I had Car Shield and they wanted a couple of diagnostic tests done before they would ok the replacement of my engine. Eric and the team at Nealy's performed all tests required and handled the interaction between the shop and Car Shield as true professionals. Unfortunately, it turned out that Car Shield IS A SCAM and my engine wasn't replaced. Eric dealt with Car Shield for approximately three weeks and was in constant contact with me throughout the highly stressful process. Nealy's diagnostic prices were fair and done with the utmost professionalism. I am grateful to Eric and Nealy's for their time and patience. I HIGHLY recommend Nealy's in Deale for any and all car repairs. It is rare to find an honest garage that has true integrity and cares about their clients.