Very professional and kind! A friend who works there, Tim, referred us to Nealey. I’m so glad he did! Kenny was in contact with me and he and Tim were extremely helpful with all of my questions and suggestions for what I wanted to do with our car in the near future. They were very honest and upfront. I’m so happy Tim referred us to Nealey. We will definitely bring all of our auto needs there in the future. Kindness and honesty go a long way and helps build trust. This is a smart company. When I walked in to pick up my car I was handed referral cards with discount coupons and a free car wash from up the street. Super smart business move. And if that wasn’t enough...when I got in my car to leave, by the center console, was a “NEALEY” koozie, sticker and pen that were neatly bundled with a note saying “Thank you got your business”. Great business people all the way around. And you know what the kicker was? I brought my car in for a flat tire and to have my lift gate repaired. Long story short, we ended up using the spare because we want to get all new tires in the next couple of months instead of buying just one for now and not repairing the lift gate until later. They didn’t charge me anything! They have earned my trust and I will definitely refer all of my friends there and I’ll be back soon to complete what I wanted to do with my car! Thank you Tim, Kenny and all of the Nealey Family for creating such a wonderfuly smart business.
Wow, thanks Lucy! We really appreciate the excellent and thorough review. Were so glad you had a great first time experience with us---this is what we aim for! Please don't hesitate to reach out if/when we can be of service in the future. Kindest regards...
- Edgewater