Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

1

Went in a few months back for a simple Oil Change, I’ve never been to this shop but thought I’d give it a try based off the great google reviews and prices (I had been paying around $100 for oil changes) Unfortunately my car was returned to me and within a few hours a LARGE puddle of oil was running down my driveway. I called them and they offered to pick up my vehicle via tow truck and upon them getting my car they called and told me that everything was fine and no oil had leaked. I was surprised and I got my car back and went on my way. Over the next few days I noticed slightly more oil dripping so just to be safe I took the car back to the shop and they lifted it and said there was an issue with the Oil Pan and it would be a 600$ repair. I have never had an issue with my car up until I brought it to this repair shop. Then through word of mouth I came to learn that they fired the technician that worked on my car (???) I have worked at dealerships before and know that a service tech would be fired on the spot if they had messed up terribly. They never took responsibility for the job, and was left with a leaking vehicle.

5

Thank you very much for our five-star review, Sarah, we're very grateful for your support! We were happy to service your vehicle and we look forward to serving you again. Happy Holidays! Nealey Tire & Auto.

- Edgewater
5

Thank you so much for the five star review, Laura! We are happy you were pleased with your visit. We were happy to inspect the charging system and perform the health check on your 2016 Honda Fit and we look forward to continuing the relationship! Our Best to You, Nealey Tire & Auto.

- Edgewater
5

5

Thank you so much for all our stars, Bryan! We really appreciate this feedback. We were happy to service your vehicle and we look forward to serving you again. Happy Holidays! Nealey Auto Service.

- Edgewater
5

Thank you, Jim! We really appreciate the five star review! We were happy to perform the Maryland state inspection and perform maintenance services on your 2014 Honda Accord and we look forward to continuing the relationship. Happy Holidays! Nealey Tire & Auto.

- Edgewater
4

great people and great service the only reason its a 4 star is that it is a little pricy but they give you the proper information and are happy to give suggestions! wish I could give a 4.5.

Thank you very much for the review, Carter, we appreciate it! When you pay for our services, you are paying for work performed by ASE certified technicians with years of experience, so they have the knowledge and resources to do the best job possible! Also, your investment goes toward a 3 year, 36,000 mile warranty on the parts and services you purchased. We will always try our best to keep you informed and we look forward to continuing the relationship! Happy Holidays to you and your family. Best, Nealey Tire & Auto.

- Edgewater
5

Thank you for the five star review, Edward, we really appreciate it! We were happy to perform the oil change and health inspection on your 2007 Toyota Tacoma and we look forward to being of service in the future. Happy Holidays! Nealey Tire & Auto.

- Edgewater
5

Kenny's team did a box truck Maryland state inspection for us and I also had them check the fluids and computer system check. They were thorough, with quick turn around and are able to fix the minor issues they found. Kenny was super nice and I will definitely be recommending them and will be back! Thank you!

Kathryn We appreciate your business and your kind words. It was a pleasure working on your vehicle and we look forward to seeing you again.

- Pasadena
5

Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.