Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

Very professional & thorough

Thank you, Myron, for this awesome review! We really appreciate you taking the time to rate us! We're very happy to know you found our team at Deale to be professional and thorough, those are both things we constantly strive for. We were happy to perform the oil change service on your 2010 Toyota Avalon and we look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Deale
1

Rockville location must be too busy. I was notified day before my appointment-after having it a week in advance- that my appointment was rescheduled. Then, my Rescheduled appointment was rescheduled the day of, just 2 hours before….I don’t wanna see if third time is a charm. The excuse “we got slammed with work today” well mine was allegedly one of them! 🤦🏾‍♂️ Just set my appointment further out, or say you’re too busy.

5

All expectations were met. Staff kept me updated on the service and provided me with a detailed log of items to be addressed. Staff was extremely friendly and professional. I’m a fan!

Barbara, we're honored! Thank you so much for this awesome review, we're glad to have a fan like you! We always strive to maintain continuous and transparent communication during the process of maintenance and repairs on your vehicle, and we're very happy to know we met your expectations! We were happy to perform the oil change service, replace air filters, and diagnose the TPMS light on your 2012 Toyota Highlander and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Edgewater
1

Called to set up oil change and brake pads only to find out John sold the business. John always let us bring our own parts and the new owners won’t. Also said that we have to get new rotors every time they put new pads on which sounds like a scam to get more money. John never did any of that. Did John retire or did he open up a shop somewhere in tristate area? I’m been going to him for years even driving from Hagerstown now and I’m willing to travel further if he opened elsewhere. If anyone knows please leave his info in your review. Will not be using this place under the new ownership.

We're very sorry you felt the way you did about your experience with us. If you would, please reach out to us at [email protected] to help us better understand how we could have served you. Respectfully, the Nealey Auto Group.

- Rockville
5

Worth every penny! Experienced techs and staff.

Thank you so much Tim, we really appreciate the great review! Thanks for showing support and taking the time to rate us. We were happy to service your vehicle and we look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Edgewater
5

Friendly, professional. Do excellent work & they have excellent communication.

Thank you so much, Melissa, for this wonderful review! We're honored to know you found our team friendly and professional and feel our work was excellent. Transparency is one of our biggest goals, so we're glad to know you felt the communication was strong. We were happy to perform the oil change, replace the axles and steering rack, and perform maintenance services on your 2005 Toyota Tundra, and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Deale
5

These guys are great. Professional, knowledgeable, and reasonable.

Gary, we're honored! Thank you so much! We're very glad to know that you feel our team provided you with a professional experience, was reasonable with you, and provided you with the knowledge that you needed. We were happy to perform the oil change service, tire rotation, and change the wiper blades on your 2019 Hyundai Santa Fe and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Edgewater
5

Jamie was very helpful She helped with towing, tire selections, and services needed. The car was ready on the day promised.

Thank you so much for the wonderful review! Jamie is a star on our team and is always ready and willing to provide the best service. We're happy that you were pleased with the speed of service. It was our pleasure to service your vehicle and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Deale
5

Went to Nealey for brakes, rotors, tire rotation, and oil change. Extremely professional, very timely service, cost effective, and great quality of work. Would highly recommend to everyone. Joey was great to work with and he maintained communication on everything being done.

Kent, thank you so much for this glowing review, we really appreciate it! Thanks for taking the time to rate us. We always strive to be and remain transparent and we always work to provide professional service, so we're very glad to know you feel you experienced both during your visit with us. We were happy to perform the oil change service, tire rotation, and maintenance services to your 2015 Nissan Pathfinder and we look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Owings
5

We were very happy with the outcome of our brake repair. We’ll happily recommend your place for auto repairs in the future. Thanks!

Thank you so much, Rodger, we really appreciate this great review! We are very happy to know that you were satisfied with the repairs we completed on your 2014 Hyundai Tucson and we look forward to continuing the relationship. Wishing you the best, the Nealey Auto Group.

- Edgewater
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.