Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

We used Nealy to diagnose my nephew’s vehicle. Wonderful experience and customer service. Extremely thorough diagnostic. Held off on repairs mostly because we aren’t sure yet if we want to invest some much into a vehicle this old.

Andrea, thank you for all our stars! We appreciate you taking the time to review us. Transparency and communication are two of our biggest commitments to customers, so we're glad to know you feel the way you do about your visit with us. We understand deliberating on a big investment. We were happy to diagnose the issue with your nephew's vehicle and look forward to serving you again! Wishing you happy holidays, Nealey Tire & Auto.

- Edgewater
4

Conde, thank you very much for the review! We appreciate you taking the time to rate us. We were happy to service your vehicle and look forward to assisting you again. Please, if you would let us know how to make your next experience five stars, reach out to [email protected]. Wishing you happy holidays, Nealey Auto Service.

- Deale
5

Matt, thank you very much for the five-star review! We appreciate you taking the time to rate us. We were happy to have the wheel repaired for you on your 2015 Chevrolet Silverado and we look forward to serving you again. Wishing you happy holidays, Nealey Tire & Auto.

- Edgewater
5

Although taking my SUV to Nealey was nerve wracking knowing they may not be able to help me, id been turned away by multiple other shops in the area, Jesse was friendly, honest and helpful. I appreciate that he admitted they were struggling at first to diagnose the issue and that they wanted to keep at it. Thankfully they were able to diagnose and again were transparent about what was possible for their shop to handle. They could not do my repairs but I understood and appreciated their time. Will remember and use this location for future repairs. Thanks Jesse!

Dawn, thank you so much for this great review, we really appreciate it! Thanks for taking the time to give us a rating. Friendliness and honesty are two of the most important things we strive to provide during your visits, so we're glad you felt you received both during your time with us. We were happy to diagnose the issues on your vehicle and we hope to be of service again soon! Wishing you happy holidays, Nealey Tire & Auto.

- Pasadena
5

Great and friendly service

Charles, thank you so much for this great review, we appreciate it! We always strive to provide the best service we can and show friendliness, so we're happy you felt you received both during your visit. We were happy to replace the front and rear pads and rotors and headlight bulb on your 2016 Chrysler 300 and we look forward to continuing the relationship! Wishing you the best, Nealey Tire & Auto.

- Deale
4

They were very helpful and convenient. Available when I needed assistance.

Shauna, thank you very much for this review and for taking the time to rate us. We always strive to be helpful when you need us, and we're glad you found our service convenient to your schedule. We will remain available for you! Please, feel free to let us know what could make your experience five stars at [email protected] if you have a minute! Wishing you happy holidays, Nealey Tire & Auto.

- Owings
5

The staff at this location are fantastic! They were honest about what my Jeep needed to pass inspection, and also let me know of some issues that will need to be addressed soon. The repairs and inspection fee were extremely reasonable for the amount of work they put in. We received coupons in the mail, I've never seen an auto shop do that, it was very much appreciated! They also have a loyalty program and have texted me to make sure that my Jeep is running well and that there are no issues. Very personable crew and I would recommend them to anyone! They even gave me a ride home when I dropped my Jeep off so that I didn't have to walk on the busy street. I'd give them 100 stars if it were possible.

Elyse, we're honored! Thank you so much for this amazing review! One of our biggest hopes is to create raving fans, and we're so glad to know you feel the way you did about your visit! Customers like you are why we are happy to get to work each day. Honesty and integrity in our work are some of our biggest focuses, so we're happy you saw both in your experience with us. The rewards are our way of saying "Thank You!" for your trust and patronage. We were happy to perform the Maryland State Inspection and replace the parking lamp bulb on your 2015 Jeep Renegade and we look forward to serving you again. Wishing you happy holidays, Nealey Auto Service.

- Deale
5

Thank you so much for the five-star review, Amy! We appreciate you taking the time to rate us. We were happy to replace the front and rear brake pads and rotors, perform maintenance service, replace the PCV valve and stabilizer bushings and perform the A/C system recharge and initial inspection on your 2007 Acura MDX and we look forward to assisting you in the future. Wishing you happy holidays, Nealey Tire & Auto.

- Edgewater
5

All of the staff was very friendly. I got a detailed explanation of my vehicle inspection and they helped me prioritize which repairs should be done asap. The process couldn’t of been easier honestly!

Karla, thank you so much for this review! We appreciate you taking the time to rate us. Transparency and fluid communication are two of the things we strive for most, so we're very glad to know that you feel like you got both from your visit with us. We hope to keep the process easy! We were happy to perform the oil change, replace the rear pads and rotors and perform maintenance services on your 2015 Jeep Grand Cherokee and we look forward to serving you again! Wishing you the best, Nealey Auto Service.

- Deale
5

Always the best service and great results.

Barbara, thank you so much for the five-star review! We're happy to know that you feel like you always get the results you expect and the service you deserve. We were happy to service your vehicle and we look forward to assisting you again. Wishing you happy holidays, Nealey Tire & Auto.

- Edgewater
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.