Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

As always, the service was wonderful. Jesse was great to communicate with-he is very kind in a genuine way and knows what he’s doing! I always feel that I’m treated with a lot of respect and care when I go to Nealy‘s and pricing is fair too!

5

Excellent services we had on our 2003 Chevrolet Truck again will continue to go to them for every thing we need for our truck.

5

5

Thank you for the 5 star review

- Edgewater
2

Quoted $269 to press a wheel bearing out and put a new one in on a completely disassembled wheel knuckle. I supplied all new parts. Just needed it pressed with the shop press. 15-30 minute job and quoted 3 hours of labor. Local competitor did it the same day for $60. $60 vs $269. I was willing to pay a full hour of labor for a 15-30 minute job but not 2-3 hours. Interestingly it was 4pm the guy said it be ready around 5pm but was attempting to charge 2-3 hours of labor. Lol

Good afternoon Mr. Stallings, in regards to pressing in your supplied part, the components did appear to look slightly rusted and sometimes this can lead to the part having issues coming out. In the event that it only took 15-30 minutes, we assure you that the cost would have decreased to reflect that time. It then would have been $50-60 as well. But on the other hand, we wouldn't want to quote you that cost had it taken significantly longer, then have the cost be more expensive like you mentioned you couldn't afford. You stated that you wanted to stay within a certain budget for this repair and without the guarantee that it could be done within that budget you decided to go elsewhere. We hope you understand the logic behind this and reasoning of the potential quoted amount.

- Deale
5

Nealey in Deale is a top notch shop all around! I needed some work done to my car short notice and they were more than accommodating. I never got the "too busy to care" attitude I get from most shops. They were very thorough with their inspection and gave me a detailed write up of recommended services without pressuring me. The work was completed quickly, and for this level of service, the price was more than fair. I haven't been happy with a shop in a long time and was content with fixing it myself or going to a friend with a garage. I now have a new go-to for sure!

Awesome, Ronald!! Thank you so much for kind words. Reading this type of feedback is what it's all about for us. We look forward to seeing you back. - Andy

- Deale
5

My service at Nealy Tire Auto Service is always superb. It doesn't matter how large or small the service is, I leave the garage happy. They will get my car service needs in the future.

Thank you so much for this review, Virginia. This is exactly what we strive to do and take pride in. We look forward to seeing you again.- Andy

- Deale
5

Nealy is the best! Got me in same day and on the road again. Service is top notch, technicians are friendly and professional. Highly recommend.

Thank you Laura. We try to get everyone in and out and back to their normal life as fast as possible.

- Edgewater
5

5

Service and ease of drop off a pick up were fantastic. Love the new location closer to home.

Glad to hear this, Tom. Thanks for taking the time to provide us with a review. We look forward to seeing you again. - Andy

- Deale
Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.